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“Perfect last-minute find!”

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Quality Inn & Suites Indianapolis West - Brownsburg
Ranked #3 of 4 Hotels in Brownsburg
Reviewed June 16, 2013

Our car broke down, and we needed to find a hotel for the night that would not be too expensive and would accept pets. We couldn't have been happier to have landed here! The staff were very friendly and helpful, and the hotel was pleasant enough. Yes, it is a bit older, and when we first entered our room, it smelled a little musty, but the smell disappeared, and I didn't notice it again, even after I'd been out with the dog. Nice grassy areas for pets. Breakfast was decent—nothing extraordinary, but good enough.

  • Stayed: June 2013, traveled with family
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Thank LSR00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndyGirl23, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this reviewResponded June 20, 2013

LSR00
Thank you for your review of our hotel. We know that the circumstances were less than ideal but we are glad you enjoyed your stay. We strive to have the friendliest staff in town!

Katie Stuart
General Manager

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86 - 92 of 125 reviews

Reviewed June 15, 2013 via mobile

The staff was friendly and helpful but I can't recommend this hotel. The wall beside the window had torn wallpaper and when we pulled it back it revealed the wall was completely rotted out with termite damage. The window itself could not be securely closed and we were on the ground floor. Because of those issues the interstate noise was very prevelant. The bathroom door was very difficult to close completely and the door knob was falling out. There was also a good size crack in the wall that needed patched. All in all this place seems to need some serious repairs but it has only received superficial cover-ups.

  • Stayed: June 2013
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Thank Kim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KStuart23, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this reviewResponded June 17, 2013

Kim R
Thank you for your comments. We will definitely take a look at the room you stayed in and address those issues. I appreciate your feedback and I am sorry that your room was not up to par.

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Reviewed June 13, 2013

I stay at this Holiday Inn Express (HIE) quite often. The staff is always friendly and helpful. It is your typical HIE with the typical breakfast and rooms. Nothing special but it is clean and the staff makes your stay a pleasant one.

Room Tip: If you can get a room on the front side that puts you away from the interstate traffice. However the...
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  • Stayed: June 2013, traveled on business
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Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KStuart23, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this reviewResponded June 17, 2013

Jim R
Thank you for your review of our hotel. We appreciate the kind words about our staff. We strive to be the friendliest staff in town. We look forward to seeing you on your next trip to Brownsburg!

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Reviewed March 11, 2013

Stayed for 10 days back in June 2012. The staff were awesome, we stayed in the Junior suite which had a lot of room to spread out with all our stuff. Will be checking in again this June when we head state side for USAC Indiana Midget Week 2013.

Stayed: June 2012
1  Thank Flic E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KStuart23, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this reviewResponded March 12, 2013

Dear Flic E
Thank you for your review of our hotel. We are glad you enjoyed your stay! We look forward to seeing you again this summer!

Safe Travels!

Katie Stuart
General Manager

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Reviewed October 25, 2012

We stayed on a Friday and Saturday night. Very clean and friendly staff.Good breakfast and clean area.Only complaint were the loud kids and guests in hallway by our room which was near the breakfast/lobby area. Recommend getting a room away from this area, but it was not the hotel's fault.They were great

Room Tip: Away from breakfast/lobby area
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  • Stayed: October 2012, traveled as a couple
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Thank Redsfan_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KStuart23, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this reviewResponded November 21, 2012

Dear Redsfan_7
Thank you for your review of our hotel. I am glad that you had a good stay. I am sorry for the noise you encountered. It appears you stayed during the National FFA convention and yes, we were full of teenagers. I apologize if they disturbed you. Thank you again for your review and we hope to see you again real soon.

Katie Stuart
General Manager

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Reviewed October 15, 2012

We stayed here two nights for a family reunion. The rooms are ok, king bed, microwave and refrigerator, open closet area, no view. Very close to I -74, and surprisingly, the road noise was not very loud in the room. There is a traveler's breakfast included with juices, cereals, breads, microwave scrambled eggs and bacon, and a machine that makes hot pancakes to order. The best thing was the bathtub, a huge square jacuzzi. The folks working there were very friendly and welcoming. Lots of chain restaurants close by, including Stake N' Shake, Bob Evans and IHOP.

  • Stayed: October 2012, traveled as a couple
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Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KStuart23, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this reviewResponded October 16, 2012

CW
Thank you for your reveiw of the Holiday Inn Express Brownsburg. I am glad that you enjoyed your stay at our hotel. It sounds like that you enjoyed both the breakfast and the jacuzzi tub in your room! We hope to see you again soon!

Thanks again for your review!
Katie Stuart
General Manager

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Reviewed September 24, 2012

This hotel is in dire need of remodeling. Room carpet needed replaced, not just a thorough cleaning. Staff was well trained and were very helpful, but this hotel was not in the normal standard for Holiday Inn Express.

  • Stayed: August 2012, traveled with family
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Thank General20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KStuart23, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this reviewResponded September 26, 2012

General20
Thank you for your review of our hotel. We are hoping to get a remodel in the next year. I am glad that the staff was helpful during your stay.

We hope to see you again soon.

Katie Stuart
General Manager

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Additional Information about Quality Inn & Suites Indianapolis West - Brownsburg

Address: 31 Maplehurst Dr, Brownsburg, IN 46112-9085 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Indiana > Brownsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Brownsburg
Price Range: $58 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Indianapolis West - Brownsburg 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Located just minutes from the Indianapolis Motor Speedway and O'Reilly Raceway Park, the Quality Inn & Suites is your best choice in Brownsburg. You'll find the things that are most important to you, whether you re here for business or pleasure. The Quality Inn & Suites Indianapolis West-Brownsburg is the ideal destination for the business traveler. Imagine having all the space and tools you need for business, high-speed Internet, spacious work area in your room, and plenty of electrical outlets. If you are here for pleasure you are not only minutes from the racetracks but also outstanding dining and shopping. No matter what brings you to Brownsburg your room is your personal retreat. The keyword is comfort with whirlpool suites and Presidential suites with fireplaces along with all the cable, sports and movie channels you need. Book your reservation today for the Indianapolis 500, Allstate 400 NASCAR race and the Red Bull Moto GP motorcycle race. Traveling to downtown Indianapolis? We are located a convenient 15 miles to the west. We are also conveniently located to Maplehust Bakery, Home Goods, Steel Dynamics, Nucor Steel and Guitar Center Distribution Center. The Holiday Inn Express is a favorite for business and leisure visitors to Brownsburg and we want to become your favorite too. ... more   less 
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Also Known As:
Holiday Inn Express Indianapolis Brownsburg (i-74w) Hotel Brownsburg
Holiday Inn Brownsburg
Holiday Inn Express Brownsburg
Brownsburg Holiday Inn

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