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“Service was excellent!”

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Comfort Inn Bloomington
Ranked #9 of 24 Hotels in Bloomington
Certificate of Excellence
GreenLeadersBronze level
New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Service was excellent!”
Reviewed March 20, 2010

I switched to this hotel after a bad experience at another place in town. The service was amazing! Jeremy, the man who checked me in at the front desk was kind, attentive, and incredibly accommodating. (If someone at the hotel is reading this, he deserves a raise!). I was checked into a clean room, with a comfortable king size bed. My stay here was relaxing and I even had a complimentary continental breakfast complete with eggs and bacon the next morning. (Which Jeremy was in charge of overseeing in addition to his front desk duties). There is a very small fitness room with a couple exercise bikes and elliptical machines. The service alone would be reason enough for me stay at this hotel again, but all around, I was very pleased.

  • Stayed October 2008, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bout14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, owner, revenue manager at Comfort Inn Bloomington, responded to this review, March 29, 2010
Thank you for taking the time to post a review after your stay at the Comfort Inn, Bloomington, IN. We are very pleased that you enjoyed your stay and received excellent service.
We take great pride in our hotel and hope that you will stay with us again when your travels bring you back to the Bloomington area.

Sincerely,

Marilyn Edwards
Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Milwaukee
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed November 24, 2009

We recently stayed at the Comfort Inn in Bloomington and I must admit that the experience was less than stellar. We knew that we would be arriving late so I gave them a credit card number to secure a late arrival. I was told that once we arrive and showed our AAA card, the discount would be applied. Well, in theory that works but when the clerk has no clue how to do it, it doesn’t work. We ended up paying full amount.

On top of it, the room we received was the closest to the lobby and breakfast area. And like many other reviewers had said, the walls are paper thin. To say the least, it was not a quiet room or conducive to sleeping. It was very disappointing after a long trip to begin with.

The continental breakfast was fine but the inability to get my AAA discount and a good night's sleep made this not worth the money paid. We would not stay here again.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank espj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis Indiana
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 1, 2009

We chose this hotel because of a great internet rate. The staff was friendly and helpful. This hotel is very clean. It had to be one of the cleanest hotels we have ever stayed in. The rooms are nicely decorated and large. The walls seem to be extremely thin, being able to hear every conversation on either side of us and up and down the hall. At times it sounded as if the other guests were in our room, not very pleasant at 3 in the morning to hear yellng and banging on doors. There wasn't any way of turning the a/c fan on to help drown out the noise.

Obviously, the rude patrons never were taught how to act when not at home. No manners!! We probably won't stay here again since we couldn't drown out the noise.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fatherpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
110 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed August 12, 2009

Other than a very loud AC unit, and a pretty small standard king-bed room, this was an okay stay. The beds are comfortable. The bathrooms plain but clean. The staff are not overly friendly, not a single hello or good morning from any one. The selection at breakfast was marginal. Lots of hallway noise and nearby street nosie.Ample parking. It is not really within walking distance of the center of the IU campus. There are no restaurants within walking distance, so a car is a must. Likely would not stay here again.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TRV_1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Springs, IL
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 29, 2009

I stayed here with my husband and two other family members while my son attended a camp at IU. We found a special summer package on the internet for $109 which included discount coupons for businesses including restaurants. We enjoyed going to the Oliver winery and Grazie Italian restaurant using the coupons. The breakfast at the hotel was good, especially the waffles that you make yourself, juice , fruit and bagels. The rooms were very clean and the bed was very comfortable. I got a great night's sleep.

Stayed July 2009, traveled with family
Helpful?
1 Thank gypsy3617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, Virginia
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 30, 2009

I stayed at the Comfort Inn for three nights with my daughter for her IU college orientation. I chose this hotel based upon the many positive reviews here, and it was a terrific choice. Very clean, comfy room with nice bath, good location, good breakfast, and friendly staff who are helpful. Originally, I thought the hotel would be within walking distance of IU campus since they say it's just one mile away, but the distance seems farther along major roads that don't encourage walking. So going to IU involves driving and finding a place to park on campus or downtown. The Comfort Inn staff warned me that Bloomington is serious about parking tickets, and he was right since I saw the parking police checking the lots everywhere.

I definitely recommend the Bloomington Comfort Inn and look forward to staying there again. This is a well-run hotel that is much better than other Comfort Inns I've seen.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chessie3315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 15, 2009

My husband and I were in town to visit family and decided to stay at the Comfort Inn. We were very suprised to see how nice and well decorated the rooms were. They were very clean and the beds were so confortable. You know you just don't always get the best sleep in a strange bed, but I just felt like I was at home with the pillow tops ( I sneeked a peek). Although the hotel is on the north side of town, it took just 4 minutes to drive to the square and down to the heart of campus. I was really impressed at how nice and helpful the staff were, as well as the manager. I think his name was Jeremie. I just wanted to say that this hotel is a diamond in the ruff.

Stayed June 2009, traveled as a couple
Helpful?
1 Thank ChiMom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Bloomington

Property: Comfort Inn Bloomington
Address: 1700 N Kinser Pike, Bloomington, IN 47404-2210
Phone Number:
Location: United States > Indiana > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Bloomington
#2 Green Hotel in Bloomington
#2 Romantic Hotel in Bloomington
#3 Business Hotel in Bloomington
#7 Family Hotel in Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Bloomington 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Comfort Inn, Bloomington, IN is ideally located less than 2 miles from downtown Bloomington, and less than one mile from Indiana University. We offer deluxe accommodations, free hot breakfast, including two types of homemade waffles, free parking, free high speed internet, and a heated outdoor pool. Whether you are coming to town for a sporting event or tournament, have a child studying at Indiana University, or working for a local corporation such as Cook Medical, Baxter Healthcare, or Ingersoll Rand, the Comfort Inn offers all the amenities and services to make your visit an enjoyable and productive one. ... more   less 
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Also Known As:
Bloomington Comfort Inn

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