We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Decent Place But Can Be Tricky!” 4 of 5 bubbles
Review of Hilton Garden Inn Bloomington

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hilton Garden Inn Bloomington
Ranked #2 of 24 Hotels in Bloomington
Certificate of Excellence
GreenLeadersBronze level
Northern New Jersey
Level Contributor
161 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Decent Place But Can Be Tricky!”
4 of 5 bubbles Reviewed February 19, 2012

Most importantly, this is a clean and dependable hotel with a great Smallwood location. Likewise, the hotel offers paid parking in an adjacent lot and the breakfast offered is always good quality (with friendly attentive service and the nicest woman in Bloomington making fresh eggs, omelettes and waffles with a great big smile). But serious issues here include rates which are all over the map and often ridiculously jacked up when they can take advantage of their patrons and that leaves a bad taste for Hilton Diamond customers (including myself) who then end up forced to other hotels. Likewise, a room in the front can leave you bleary eyed in the morning with consent emergency vehicles, sirens blaring, passing the hotel. Even rear located rooms can be noisy. Also, the elevators here can be very slow, and on several locations, only one of the two operated, which meant extended waiting. Since the hotel cannot control the outside noise, we cannot blame them for that issue, but the game playing with the rates does hurt, and for that reason, while we come to Bloomington on a fairly regular basis, we often stay elsewhere, even when we can get rooms at the lower rates, because this hotel simply does not work to consistently earn our business.

Room Tip: Careful in checking to ensure your rate is the best they can offer. They play games. And ask for a r...
See more room tips
  • Stayed January 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank topshelfplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

524 reviews from our community

Traveler rating
    290
    163
    43
    17
    11
See reviews for
170
88
40
168
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dublin, Ireland
Level Contributor
79 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed February 18, 2012

I like Hilton Garden Inns but this one is just slightly dated and I'd hazard is older than most. Rate was very reasonable though and staff were freindly

  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andrewv45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Lafayette, Indiana
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 31, 2011

We love this hotel.

They put out fresh coffee in the morning, cookies in the evening.

The sauna and pool are clean (and almost always empty).

The rooms are clean and the staff is friendly.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Turlough705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
5 of 5 bubbles Reviewed November 28, 2011

We loved this hotel. Great breakfasts! Would definitely stay there again.

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Conniegitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Bay, Wisconsin
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 18, 2011

I wrote already a review about that place but I cannot enough tell how amazed I am about the behavior of the staffs there. I had to extend my stay as usually and even when the hotel was pretty booked, the front desk made it happen with an attitude that is hard to find around hotels. Especially I want to thanks Kate and Nikita that were very helpful and the very good knowledge of Kate about that business made it actually happen to be able to stay there. Just amazing how they both treat they customers in a very nice and calm manner. Thank you very much.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andreas_schuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muncie, Indiana
2 reviews
2 of 5 bubbles Reviewed November 6, 2011

Difficult staff made the error of IU who comped the room for us our problem really rude could not get a simple black tea bag in the morning overpriced!

  • Stayed November 2011
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Cailin765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dollar Bay, Michigan
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed October 24, 2011

Stayed a few nights in October, 2011 and wouldn't go back.

Got back to the room after 6pm both nights and had to call the front desk for towels because our room was not cleaned. The 'clean' coffee cups had a ring inside and the staff said she didn't know why they are like that.

Breakfast wasn't so great and there wasn't a shuttle to IU. I will select another place next time.

  • Stayed October 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GoodOneDollarBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCampbell, General Manager at Hilton Garden Inn Bloomington, responded to this review, October 31, 2011
Wow. What you are describing is certainly not what we are used to delivering. I apologize for what you experienced when staying with us. I'm not sure why your room wouldn't have been cleaned in a timely manner. If possible, could you please contact me at the hotel so I can see where the breakdown occurred. I would like to try and make it right. Thank you for letting me know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bloomington hotels
0.1 mi away
Hyatt Place Bloomington Indiana
0.2 mi away
SpringHill Suites Bloomington
SpringHill Suites Bloomington
#6 of 24 in Bloomington
4.5 of 5 bubbles 182 reviews
1.9 mi away
Holiday Inn Express Bloomington
Show Prices
Show Prices
Show Prices
2.3 mi away
Homewood Suites by Hilton Bloomington
1.2 mi away
Holiday Inn Bloomington
Holiday Inn Bloomington
#8 of 24 in Bloomington
4.5 of 5 bubbles 286 reviews
0.3 mi away
Courtyard Bloomington
Courtyard Bloomington
#12 of 24 in Bloomington
3.5 of 5 bubbles 216 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Bloomington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Bloomington

Property: Hilton Garden Inn Bloomington
Address: 245 N. College Ave, Bloomington, IN 47404
Phone Number:
Location: United States > Indiana > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bloomington
#3 Family Hotel in Bloomington
#5 Romantic Hotel in Bloomington
#6 Business Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Bloomington 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Bloomington is located in the heart of downtown, within walking distance to a variety of boutiques and shops, and just a short drive to Lake Monroe, Brown County State Park, and Nashville Indiana - a historic artist colony. It is also perfect for parents visiting Indiana University. Guest rooms offer complimentary high-speed Internet Access, large work stations, marble bathrooms, and flat screen TVs. The property also features pool and whirlpool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline, Orbitz and Travelocity so you can book your Hilton Garden Inn Bloomington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Bloomington Hotel Bloomington
Hilton Bloomington
Bloomington Hilton Garden Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing