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“NEVER AGAIN”
Review of Steak 'n Shake

Steak 'n Shake
Ranked #26 of 34 Restaurants in Batesville
Cuisines: American
Restaurant details
Reviewed August 17, 2014 via mobile

3rd time we've tried this place. 3rd BAD EXPERIENCE. We Didn't even get seated this time. and the place wasn't full!! Close this place down and START OVER

Thank oleSkippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 - 53 of 53 reviews

Reviewed June 22, 2014

We had breakfast the go for 6/21/14. Stopped at the Steak and Shake. When we ordered, there was only one other car waiting for service in drive through. We placed our order and proceeded to the window. The one car ahead of us was still waiting. We sat in line for 15 minutes. We got our order and took off. The food was so greasy that it soaked through the bag. After a 15 minute wait, our order was wrong! We couldn't turn around, so we call the manager. She said she was sorry and that they comp our next meal. I will not be going to this Steak and Shake again. We should have went to the McDonalds instead!

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1  Thank kathy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2014 via mobile

We went to Steak and Shake a few weeks ago to get our daughter a shake and were told after 30mins of waiting for her shake and the rest of our meal that she could not have a shake because there was nobody manning the shake station. Hello! People go to steak and shake for steak burgers and shakes. We decided to go ahead and wait for the rest of our meal. After waiting an additional 30mins and being told by the waitress that it would still be a while for our food, we paid for our drinks and left empty handed.
A few weeks later we decides to give steak and shake another try since the parking lot was not even half full. We walked in and most of the tables were empty but dirty! Dishes everywhere and not a sever or hostess in sight! There were two employees at the barstool area standing behind it, chatting with their friends and enjoying sodas. We stood for a few mins, nobody acknowledge my family, so again we left empty handed. Never again!

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3  Thank cynthia101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

We went around 4pm so it wasn't very crowded. We got seated right away, but sat for a long time before the hostess came and asked if we had been waited on yet. We said no, and she said I'll be back to take your order. After waiting another 7 minutes, she finally came back and took our order. I ordered chili as an additional side, thinking it would come before our burgers. After about a 20 minute wait, our food arrived with no chili. We had also asked for a side of pickles, and had to remind her 2 times. The burgers were good, the fries were so-so, and the chili tasted like they opened a can and heated it.

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1  Thank pamky53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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