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Super 8 by Wyndham Woodstock
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Reviews (171)
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Reviewed September 30, 2013

We were part of a group of 3 that Stayed on 9/28. Others in the group are putting their incidents here. SO here is what I encountered. I went down for breakfast at about 8:45 AM Sunday Morning. The breakfast area was pretty close to full. The desk manager was taking a carafe from the coffee maker and put it out for use. When he was walking back from the coffee serving area he once again passed the coffee maker. An elderly woman sitting at a table asked the desk clerk where she could get hot water and held up her cup. He turned, pointed to the hot water spigot on the coffee maker and walked away. He only moved about 5 or 6 ft away. Another hotel guest asked the lady if she wanted hot water. She said yes. He got it for her and she thanked him. While the desk clerk stood there and watched. This sums up the overall Customer Service we received.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jim Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DannyC-GM, General Manager at Super 8 by Wyndham Woodstock, responded to this reviewResponded October 11, 2013

Thank you for taking time and writing us a survey. We always try to keep our customer happy but there might be some slight misunderstanding. We try to train our staff much better way. We are sorry for the misunderstanding. Thank you

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Reviewed September 5, 2013

  • Stayed: September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DannyC-GM, General Manager at Super 8 by Wyndham Woodstock, responded to this reviewResponded September 28, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 21, 2013

We needed to stay near Huntley for a family and friends type of weekend. This location was convenient. It's clean, comfortable and relatively quiet, and the front desk staff were very courteous. There is a breakfast in the morning from 6-9 and free Wi-Fi so this was a great find for us.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank JudyFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DannyC-GM, General Manager at Super 8 by Wyndham Woodstock, responded to this reviewResponded September 28, 2013

We are very happy that you liked our service. We can do anything to keep our guest happy. Give us another chance to serve you again. Thank you

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Reviewed August 16, 2013

The front desk staff was far from friendly--not a great welcome. We booked a non-smoking room but had to run the gauntlet past the 2nd floor line of smoking rooms that truly stunk up the place to get to our room. Our room was freshly painted, had fairly new carpet, & the bathroom was clean. However, the chairs at the room's table were filthy & had spots all over of them. We have recently stayed at other Super 8 several times & found them to be a great value. We will not return to this location.

Room Tip: If you are a non-smoker ask for a room far from the smoking rooms; however, it seemed that the rooms were intermingled.
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Thank Jane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DannyC-GM, General Manager at Super 8 by Wyndham Woodstock, responded to this reviewResponded September 28, 2013

We are sorry for the bad smell in the room. We can do much better next time give us another chance to serve you..

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Reviewed July 28, 2013

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DannyC-GM, Manager at Super 8 by Wyndham Woodstock, responded to this reviewResponded August 12, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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