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“Disappointing”

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Champagne Lodge and Luxury Suites
Ranked #3 of 5 Hotels in Willowbrook
Certificate of Excellence
Jenison, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Disappointing”
Reviewed December 21, 2013 via mobile

We reserved a suite for our 10th anniversary through Groupon and added an additional night. Unfortunately the room was very disappointing. It smelled of mildew (had to close the shower door at night and leave the fan on to help the smell). Only 2 jets in the jacuzzi tub worked. There are no windows in the rooms so ventilation is very poor. I had a headache within the first day there. The mini freezer portion of the fridge was completely iced over and mostly broken off.
We had really hoped for a good time but this is definitely not the place... Will not be recommending to family or friends.

Stayed December 2013, traveled as a couple
Helpful?
3 Thank Minneroos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Valparaiso, Indiana
Level 6 Contributor
206 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed November 16, 2013

My boyfriend and I took a cross country road trip from Pennsylvania and this was our first stop - i.e. Chicago. We didn't want to stay directly in the city because we had to get plenty of sleep to continue on the road the next day. Somehow he found this place and it was an awesome place to get our trip started! It is just a few minute drive into the city and in a very peaceful area. The location is a bit strange since you drive through what seems to be a neighborhood but they have marked signs that clearly direct you where to go. The room was huge and was very clean. We loved the bed and how soft it was. The bathtub/Jacuzzi was MASSIVE - we made it our own little hot tub after walking all around Chicago. The shower was also huge and was wonderful. I have nothing but praise for this hotel. I would stay here again in a heartbeat!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2013

Stayed here for two nights in the Swim & Spa Suite, the room and the attached swimming pool were amazing. The property location is a bit tricky since it is in a residential area, however the rooms specially the Swim & Spa Suite is great. I would definitely stay there should a chance arise for me to travel to Chicago area.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank unisorce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Indiana
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 15, 2013

This place was a bit hard to find, it is not actually on the street it lists as its address. It also seems like the place is a little motel or something you may find on the side of the road at first, because the lobby is very small and also serves as the bar. HOWEVER, the rooms are unbelievable!!! absolutely unbelievable. A perfect anniversary/honeymoon/just because spot. It is about 30minutes away from downtown Chicago, and the stuff to do, but it is worth it.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JACole4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 24, 2013

My husband and I have fallen in love with this place! We came here back in April 2010 for our 1st year wedding anniversary. We had such a good time, we now come back every year to celebrate our anniversary. We stay in the CL executive suite, and its always so neat and clean. The staff at the desk has always been so helpful and nice! I'm so looking forward to our return to the CL in April 2013 when we celebrate our 5th yr wedding anniversary. If you're looking for a romantic and quiet getaway at a good price then the CL is what you're looking for! If I didn't live in Michigan, we would come more than once a year! Dana from Michigan

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank danacosby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed August 31, 2013 via mobile

Stayed here for a night away with the husband. Rooms were clean and I'd say we are picky when it comes to beds and they were pretty comfortable. It is a little weird that rooms have no windows! Wifi was a little slow (wasn't able to stream movies on iPad). No option to order movies in room either. There is a "membership fee" of 25 bucks which I think is weird to have on top of room charge. Upon checkout, appeared to be some light breakfast items but not sure if they were free or not.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IronMate78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinckley Ohio
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 5, 2013

Not your usual b&b... king size bed, large jacuzzi, and sauna in the room... the Lodge can
be perfect for a quiet, romantic getaway from the normal hectic life. Helpful staff and great
decor and lighting selections made this a pleasant suprise for our first visit to the Chicago
area. For the price, it is definately worth trying.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nrfd54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Champagne Lodge and Luxury Suites

Property: Champagne Lodge and Luxury Suites
Address: 16W621 S Frontage Rd, Willowbrook, IL 60527-7078
Location: United States > Illinois > DuPage County > Willowbrook
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Spa
Hotel Style:
Ranked #3 of 5 Hotels in Willowbrook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Champagne Lodge and Luxury Suites 3.5*
Number of rooms: 38
Official Description (provided by the hotel):
Located just 17 miles from Chicago, The Champagne Lodge and Luxury Suites is a boutique hotel featuring private spa suites designed for rest and relaxation. Each suite includes an oversized whirlpool tub, steam shower, rain shower, fireplace, flat screen TV, bathrobes and more. Our Executive suites include a desk and free internet, and package plans include dinner, in-room massage, golf, and much more. ... more   less 
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Also Known As:
Champagne Lodge And Luxury Hotel Willowbrook
Champagne Hotel And Luxury

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