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“Nice accomodations. Great restaurants.” 4 of 5 bubbles
Review of The Westin Chicago North Shore

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The Westin Chicago North Shore
Ranked #1 of 4 Hotels in Wheeling
New Albany, Ohio, United States
Level Contributor
3 reviews
“Nice accomodations. Great restaurants.”
4 of 5 bubbles Reviewed May 7, 2013

This was better than I expected based on some of the other reviews. Room and bathroom were large and clean. Very nice large shower. The restaurants inside the restaurant were very good. Especially the Steak House. Fitness Center was small but doable for catching a quick work out. I would stay here again :)

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Davonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMartin395, Manager at The Westin Chicago North Shore, responded to this review, May 9, 2013
Thank you so much for the wonderful review! We love our Heavenly bathrooms and our restaurants Saranellos and Tramonto's Steak and Seafood. I am so glad you got the opportunity to experience our Westin Workout as well. Don't forget that if next you forget your workout clothes or don't have room in your suitcase you can rent our New Balance Gear for only $5!

Looking forward to seeing you back,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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414 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Calgary, Canada
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

This Hotel is Beautiful, a bright open Lobby, with white marble pillars, a fireplace along the back wall, generally well kept, there is a fitness facility on site, a pool, decent restaurant in the hotel, but many others close by. Rooms and bathrooms are clean and up to date, Shower has panhead and a hand wand. The staff were all pleasant and friendly, very courteous. Its a bit far from Downtown Chicago, however, getting into Downtown is an adventure I would easily suggest everyone take. The Staff will take you over to the Train Station, Hop aboard the train and take in the sights into the downtown. It's not all glam and glitter, it's Life. The Hotel staff will pick you up from the train station also, just be sure to check-in with the concierge, before you head out. The only Free Wifi is in the Lobby, which sucks, as the Daily WiFi rate is $10 in your room.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lee U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMartin395, Manager at The Westin Chicago North Shore, responded to this review, May 9, 2013
Thank you so much for the great review! I am so glad that you enjoyed our beautiful property and all of our amenities. I am also glad that you took the train downtown! We like to think that you get the best of both worlds being able to experience the hustle and bustle of downtown but then get to retreat back to our Westin Oasis. Keep an eye out for our internet packages on our special offers page that will include complimentary internet for your convenience.

Looking forward to having you back!
Management
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Princeton, Illinois
Level Contributor
167 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

We stayed here due to a wedding and were very impressed. The lobby had a great high end fire place and check in was a breeze. They have the newer stations rather than one long counter, which is much nicer. We got a 16th floor room with a view of the Chicago skyline. The bathrobes provided were fresh and white. I liked the combo waterfall shower head and sprayer. The bedding was comfortable, and clearly a newer upgrade. Other reviewers stated that the rooms showed some wear, ours did not.

My only complaint is the parking. The lot for over night guests is on the conference/ ballroom end of the hotel. It is a LONG walk from the lot to the check-in. We did not have our children and only one suitcase, so this was not a huge problem. Families with little ones or many bags may have to struggle with this arrangement.

We did not dine in the restaurant or vist the bars. However the catering for the wedding meal and brunch the next day was excellent. We would not hesitate to visit again.

Room Tip: Ask for a river view room, many have sky line views
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tracy61356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMartin395, Manager at The Westin Chicago North Shore, responded to this review, May 9, 2013
We are so glad you enjoyed the wedding and had a great stay. Although you didn't get to check out our restaurants while you were here you will have to come back! There is always something going on or a new special to try. As far as parking there is valet for a small fee but let us know if you ever need help with your things and we can try accommodate you as best as possible!

Looking forward to having you back,
Management
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Indian in london
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed May 6, 2013

very nice, convenient hotel for all the pharma execs around deerfield area. Hotel with very nice facilities, not cheap, but it is SPG Westin of course. he bars and restaurants are very nice. there are some other restaurants next door that are very convenient too. The hote has no views, so does not matter which floor or what side your room is. The gym and swimming pool are on the ground floor. Not as large as you would like their mirrors would imagine you to be!
Still you can find at least something at 7 am to burn some calories on.
By the way they have this excellent scheme by whic for $5 they rent you gym shoes and gym clothes so pack light!!
All in all I would use this hotel everytime for my needs. There are no public transport facilitied nearby.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mad.nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

I stayed here for business several ties most recently in March. It is positioned as an upscale hotel and n general the meeting rooms are ample, the staff is friendly although the checking is a bit slow because of inefficient assignment of personnel. The rooms are not what I would expect from the price or positioning of the hotel though they are still very nice. The furniture definitely shows its age and considerable wear (see pictures). Overall if I were paying for the room I would likely not stay there.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pfpollack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humble, Texas
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed April 7, 2013 via mobile

Very nice and clean hotel. However, they were having heating and air conditioning problems. Our room was warm and wouldn't cool down. I also would have liked free wifi. It was $10 per day to access wifi. There is a nice bar downstairs but a pricey menu.
I stayed here for a workshop and was pleased with the meeting room and staff.

Stayed April 2013, traveled on business
Helpful?
Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMartin395, Manager at The Westin Chicago North Shore, responded to this review, April 23, 2013
Thank you for the review. We are sorry that you had less than a perfect stay- we try to accommodate our guests as best as possible with this changing climate! Visit our special offers page to check out some of our limited time complimentary wi-fi packages offered throughout the year.

Looking forward to having you back,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 5, 2013 via mobile

Nice hotel in Wheeling, which is not really centrally located. Hotel was empty given Easter Weekend and was basically a ghost town of guests and employees. Clean beds and decent service made it an enjoyable weekend

  • Stayed March 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Hotel_Snob_reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMartin395, Manager at The Westin Chicago North Shore, responded to this review, April 23, 2013
Thank you so much for your review. You will have to come back and visit us when spring and summer is in full swing with the Botanic Garden, Ravinia Festival and other local area attractions just steps from the hotel.

Looking forward to having you back,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Chicago North Shore

Property: The Westin Chicago North Shore
Address: 601 N Milwaukee Ave, Wheeling, IL 60090-3023
Phone Number:
Location: United States > Illinois > Wheeling
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Wheeling
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Chicago North Shore 4*
Number of rooms: 412
Official Description (provided by the hotel):
The Westin Chicago North Shore is 16 miles north of O'Hare International Airport in the prestigious North Shore district, blending style and elegance with the convenience of a full-service hotel. ... more   less 
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin

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