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“Good Experience - Fast staff”

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The Westin Chicago North Shore
Ranked #1 of 4 Hotels in Wheeling
Certificate of Excellence
Reviewed April 21, 2012

Booked this hotel through hotwire and got a good deal. Hotel room was small, but I guess that's normal for any big city. Room was nice and bed was comfy. Since we were staying with a bigger group we had to ask for extra towels a couple of times. They delivered within 10 minutes every time. That's the fastest I've ever seen housekeeping respond in any hotel period.

Location is good. In the middle of everything. View from room on the river was very cool too.

Lobby did smell a little "funny" upon entry. But not really that important.

  • Stayed: April 2012, traveled with friends
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Thank WytzeNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 - 346 of 445 reviews

Reviewed April 12, 2012

I just stayed there this past weekend and it was incredible. The front office manager selawe tau has a great attitude excellent manager also the front desk agents were very nice and always friendly. My daughters had a great time in the pool very nice and clean. Will definitely come back to this property everyone was super friendly. I stay in hotels often and by far this is my favorite hotel.

  • Stayed: April 2012
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Thank bibianrosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2012

Very nice hotel, feels very clean and modern as soon as you walk in. The lobby has a huge fireplace in the wall. Service was prompt and courteous. The rooms are very bright, airy, and clean. Westin's heavenly bed and heavenly shower (dual shower heads) are always a nice touch. I'm pretty sure the bathroom floor in this hotel is heated as well, a nice touch during the cold seasons. The thermostat didn't seem to be working properly, but it wasn't too big of a deal. The rooms seem pretty well insulated, I couldn't really hear my neighbors much. It probably helped that I was in a corner room as well, it was pretty large compared to other hotel's standard rooms. Overall a very pleasant stay.

  • Stayed: April 2012, traveled on business
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Thank omnipred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

We stayed here for a dance competition weekend. Rooms were very clean, had a very comfortable bed, and a large bathroom and shower. The entire housekeeping staff on the 14th floor were a pleasure.. very polite and accommodating. The hotel was well prepared for the "onslaught" of dancers and their parents. I heard no complaints from other parents. There are plenty of restaurants and nearby stores for last minute items we forget. Only negative is the 129.00 pre assigned rate for the night. A little high in my opinion considering the amount of people staying there the entire weekend.

  • Stayed: March 2012, traveled with family
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Thank hrumph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2012

I've stayed here several times, most recently this month, ususally for an overnight stay related to business meetings held by my company. The hotel is clean, the staff friendly and the sleeping rooms very comfortable. The meeting facilities are well appointed. The only issue is the distance to the restrooms from some of the meeting rooms. The hotel has 3 restaurants, all of which are excellent (of the "Top Chef" caliber).

  • Stayed: March 2012, traveled on business
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Thank Orso52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2012

Stayed here for one night during the disruptive snow storm! This Westin is not a 5 star property, there was some wear and tear on the furnishings and not much of a view! But it served it's purpose for my one night stay and I did enjoy the "Heavenly Bed" and the employees were great! Kudos to the Shuttle driver! If you get stuck at the hotel, do try the pasta at Sardello's. The Rigatoni with Sausage and Broccoli was to die for!

  • Stayed: February 2012, traveled on business
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Thank MsTravelHag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2012

We stayed at the Westin because it was the closest hotel to our destination (Bob Chinn's Crab House) and stayed at the hotel for sleeping only. While we were there, the hotel had a dane camp in their conference center. We did not have any issues with noise or increased guests because of it. Our hotel room was a pretty standard hotel room; there was nothing exceptional about it. Overall, the hotel and rooms were clean and comfortable. We did not take advantage of any of the hotel's amenities to comment on them.

  • Stayed: February 2012, traveled as a couple
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Thank kropee10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Chicago North Shore

Address: 601 N. Milwaukee Ave., Wheeling, IL 60090
Phone Number:
Location: United States > Illinois > Wheeling
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Wheeling
Price Range: $142 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Chicago North Shore 4*
Number of rooms: 412
Official Description (provided by the hotel):
Situated 16 miles north of O’Hare International Airport in the stylish North Shore district, The Westin Chicago North Shore blends style and elegance with the convenience of a full-service hotel. ... more   less 
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin

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