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“Nice staff, breakfast room is tiny. DON'T get room 147 it's...”

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Hawthorn Suites by Wyndham Northbrook Wheeling
Ranked #2 of 4 Hotels in Wheeling
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354 reviews from our community

Traveler rating
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    39
    16
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 15, 2014 via mobile

Overall, the hotel itself was nice. Far away from downtown, but near a quaint neighborhood.

Room: Comfortable room, and well stocked, though housekeeping did not come once on a weekday, when they were supposed to.

Service: The breakfast was poorly attended. The fridge had expired milk. None of the employees seemed motivated to fix this problem. Besides, it was hard to even let them know in the first place as no one was at the front desk half the time. We were also given wrong information on the trains, creating a commuting complication.

Stay here for the room, but don't count on the service!

Stayed June 2014, traveled as a couple
Helpful?
1 Thank AlexZawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawthornsuitesMgmnt, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, June 30, 2014
Thank you so much for your feedback and please accept my sincere apologies that your experience was less than expected. We do follow protocol to enssure the saftey of our guests. If you come back to our hotel I would love to have the opportunity to speak with you directly, so please ask for me, I will ensure your suite is up to brand standards and exceeds your expectations. We hope to see you again in the future and wish you the very best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 9, 2014

Beautiful hotel that is well maintained. Breakfast is very good in the morning although, the setup is much too cramped. Housekeeping did a good job in the bathroom but I don't think they ever vacuumed our room. Overall, a great place to stay.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank haferbecky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawthornsuitesMgmnt, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, June 14, 2014
Thank you for choosing the Hawthorn Suites-Wheeling! This is a great detailed review that I am sure will be very helpful to other people searching for a hotel in our area. We appreciate the positive feedback, and are so glad you feel you received such a great value. We hope you will stay with us again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Northbrook Wheeling

Property: Hawthorn Suites by Wyndham Northbrook Wheeling
Address: 8000 Capitol Dr, Wheeling, IL 60090-6478
Phone Number:
Location: United States > Illinois > Wheeling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Wheeling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Northbrook Wheeling 3*
Number of rooms: 141
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection by Sealy Posturepedic. Wake up to a fresh cup of coffee! Wheeling, an all-suite property, is the perfect place for your next stay and a great alternative to a corporate apartment or temporary housing. Each suite consists of a fully equipped kitchen: dinnerware, silverware, pots and pans, dishwasher, stove top and a full size refrigerator with an ice-maker. Working area has a spacious desk with two-line phone, voicemail and complimentary high-speed Internet service. Relax in an oversized lounge chair while watching your favorite shows on HD cable TVs. To curb those late night munchies, visit our designated vending machine area. You have a companion? No problem! We re pet friendly. Conveniently located west of Interstate 294, 30 minutes from Chicago and only 10 miles north of O'Hare Airport, we are a perfect location if you re visiting the North Shore, Rosemont or the Northwest Suburbs area. Located only blocks away from Chicago Executive Airport and many of the Fortune 500 Companies, only a couple miles away from the Westin Chicago North Shore Conference Center, we are a perfect fit for a night or a temporary home away from home. ... more   less 
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Also Known As:
Candlewood Suites Chicago - Wheeling Hotel Wheeling
Candlewood Suites Wheeling
Candlewood Wheeling
Wheeling Candlewood Suites

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