We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hawthorn Suites by Wyndham Northbrook Wheeling
Ranked #2 of 4 Hotels in Wheeling
Write a Review

298 reviews from our community

Traveler rating
    98
    101
    53
    32
    14
See reviews for
90
38
29
130
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Madison, Wisconsin
1 review
5 of 5 stars Reviewed December 19, 2012

First time in the Chicago area and it was awsome! At arrval I was greeted by a front desk employee who was extremly polite and explained everything I needed to know which included, the grab and go breakfast, housekeeping, and shuttle service (considering my stay was of 4 nights). During my stay all the staff I encountered was extremly helpful and really made me feel at home.

The rooms were extremly clean and spacious. I even had my own kitchen area. The rooms also seem to be sound proof, I had a great nights rest during my stay.

All in all, Hawthorn Suites is a great value.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Miro1127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM60090, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, December 26, 2012
Dear Valued Guest,

Thank you for this wonderful feedback! We are pleased to hear you enjoyed your stay so much. We look forward to serving you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wheeling, Illinois
2 reviews
2 of 5 stars Reviewed November 16, 2012

If ever you are staying in this hotel, please do not stay beyond 3-4 days. I had stayed in this hotel for 3 months considering its an extended stay hotel. As per policy they replenish the household utilities on a weekly basis during housekeeping. During the course of stay in the hotel, i used to take the complimentary breakfast granola bars (1 each day) and put it in my hotel draws if I am not in a mood to eat it. I had collected some 5-6 bars and a few muffins in the kitchen draws. Likewise, i used to collect the shampoos which i dont use in a week in the draws. I also used to my other personal belongings in the draws and closet as the studio room is really small and the drawers are the only place where we can keep stuff. Shockingly, when i came back to the room after office, i saw a notice stating "You are collecting houshold items and breakfast items in the draws." with photos of the drawers with the stuff. They have removed all the items i had collected and warned me that i may be levied a fine of 100$ if i repeat this in future!! I have travelled all over, and never have I experienced such a thing. Complimentary items which are kept in your room are for you to use the way you want. Further more, I have never collected these things voluntarily by asking them for additional stuff. I have just kept whatever was kept in my room, for further use. Also, opening up drawers where personal stuff are kept and rampantly scavaging the personal stuff is really unpardonable. Felt very violated with the behaviour and the tenor of the notice. It is a frequent custom with the hotel to keep such notices in the room everytime their housekeeping comes to clean the room. The housekeeping staff do not replenish items, do not keep the reqd no of towels and even for small spillage, they keep a notice saying, you may be fined 250$ if u repeat this. Guests are to be treated with respect and not scared with fines and notices, for any small reason. They should have guidelines in place that are properly stated to the guests at sign-up rather than having hidden rules like, you cant collect the complimentary shampoos that we are kept in your room. You will have to use it only inside the hotel etc. Overall a horrible experience.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Vidhya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM60090, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, November 27, 2012
Thank you so much for your feedback and please accept my sincere apologies that your experience was less than top notch. The hotel does have a set housekeeping service in place where the household items are replenished. The service states that if the household products are unused that week, than they are not replenished. The hotel would never accuse a guest of stealing, or wants them to feel this way. The notice was a friendly reminder that household will only be replenished on your scheduled cleaning day as needed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Wheeling
2.8 mi away
The Westin Chicago North Shore
1.2 mi away
Country Inn & Suites By Carlson, Prospect Heights
Country Inn & Suites By Carlson,...
#1 of 2 in Prospect Heights
3.5 of 5 stars 201 reviews
2.1 mi away
Hampton Inn & Suites Chicago/Mt. Prospect
Show Prices
Show Prices
Show Prices
1.7 mi away
Hilton Northbrook
Hilton Northbrook
#1 of 4 in Northbrook
4.0 of 5 stars 501 reviews
2.7 mi away
BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites
3.2 mi away
Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
Show Prices
Show Prices
Show Prices

Been to Hawthorn Suites by Wyndham Northbrook Wheeling? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hawthorn Suites by Wyndham Northbrook Wheeling

Property: Hawthorn Suites by Wyndham Northbrook Wheeling
Address: 8000 Capitol Dr, Wheeling, IL 60090-6478
Phone Number:
Location: United States > Illinois > Wheeling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Wheeling
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hawthorn Suites by Wyndham Northbrook Wheeling 3*
Number of rooms: 141
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection by Sealy Posturepedic. Wake up to a fresh cup of coffee! Wheeling, an all-suite property, is the perfect place for your next stay and a great alternative to a corporate apartment or temporary housing. Each suite consists of a fully equipped kitchen: dinnerware, silverware, pots and pans, dishwasher, stove top and a full size refrigerator with an ice-maker. Working area has a spacious desk with two-line phone, voicemail and complimentary high-speed Internet service. Relax in an oversized lounge chair while watching your favorite shows on HD cable TVs. To curb those late night munchies, visit our designated vending machine area. You have a companion? No problem! We re pet friendly. Conveniently located west of Interstate 294, 30 minutes from Chicago and only 10 miles north of O'Hare Airport, we are a perfect location if you re visiting the North Shore, Rosemont or the Northwest Suburbs area. Located only blocks away from Chicago Executive Airport and many of the Fortune 500 Companies, only a couple miles away from the Westin Chicago North Shore Conference Center, we are a perfect fit for a night or a temporary home away from home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Hotels.com, Expedia, Priceline, Hotwire, Odigeo and Travelocity so you can book your Hawthorn Suites by Wyndham Northbrook Wheeling reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Chicago - Wheeling Hotel Wheeling
Candlewood Suites Wheeling
Candlewood Wheeling
Wheeling Candlewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing