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“Comfortable for short or long term stay”

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Hawthorn Suites by Wyndham Northbrook Wheeling
Ranked #2 of 4 Hotels in Wheeling
Baltimore, Maryland
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Comfortable for short or long term stay”
Reviewed October 16, 2012

Staff indicated that this property became a Hawthorn Suites by Wyndham effective October 1st 2012 (was a Candlewood Suites), and that the property had not been renovated yet. Nonetheless, rooms and all public areas were clean and in excellent condition. The bed was comfortable. Plentiful and good quality towels.

The room has a work desk/eating table, full kitchen with dishwasher and full size refrigerator. Good supply of utensils, cookware, etc. One negative (common to many motels) is that the desk chair when adjusted to its max is still not high enough, forcing one to work on a computer at an uncomfortable level.

No restaurants or other services in walking distance, but Hawthorn provides a shuttle covering up to a 5 mile radius Monday through Friday (Saturday and Sunday are a problem without a car).

The breakfast is a far cry from other Hawthorn Suites at which I have stayed. To call it a continental breakfast is a stretch. Juice in bottles, muffins in packages, trail mix bars, coffee. Eating area consists of one small table. The staff indicated that within a month or two, a regular hot breakfast will be available.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VoyagerRicardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM60090, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, November 27, 2012
Dear Valued Guest,

It is great to hear that you had a first class stay with us! We apologize that our breakfast selection did not meet your expectations. We have a hot breakfast coming in 2013 with more options for all. Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

Warm regards,

Hawthorn Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
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English first
Round Lake
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 5, 2012

WE are living at this motel since 10-25-2011 ( when it was Candlewood Suites ). It is cheaper than an apt., is close to both of our jobs and there is no lease we would have to break if we would move. The staff is really great except the housekeeping staff isn't as good as it use to be. It would be nice if they spoke BETTER ENGLISH is I could talk to them when I have a problem.They also allow pets vwhich our cat and us appreciate it.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Dawn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM60090, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, November 27, 2012
Dear Valued Guest,

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

Warm regards,

Hawthorn Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed October 3, 2012

I stayed here, because I was coming from michigan to visit my family and the staff was very friendly. Even if it was for two nights. The guy at the front desk explained everything about how the extended stay property works (grab and go, housekeeping, shuttle service on weekdays, free laundry and fitness center) and i felt very welcomed! Will stay again in the future!!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaby825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM60090, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, November 27, 2012
Dear Valued Guest,

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We look forward to you visiting us again in the future!


Warm regards,

Hawthorn Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
75 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 29, 2012

If you're tired and looking for a bed, this will do. If you're looking for an easy access location, food, entertainment, or anything other than to sleep, look elsewhere. The desk clerk was polite, but the entire hallway smelled like curry and the room had a faint smell I couldnt quite put my finger on; wasn't obnoxious, but wasn't plesant either.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank aliepora22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM60090, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, November 27, 2012
Dear Valued Guest,

Thank you so much for your feedback and please accept my sincere apologies that your experience was less than top notch. We do our best to ventilate the hotel and keep smells out, but being an extended stay hotel with kitchens guests have the convenience of cooking any time of day. We will try to improve the ventilation system during our renovations in 2013. Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

Warm regards,

Hawthorn Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ithaca, New York
1 review
Reviewed September 24, 2012

I stayed here while attending a training class in nearby Glenview. From the day I called regarding reservations to the day that I left I had not one complaint. Javier helped me with my reservation recommendations and during my stay he came all the way up to the room to adjust my TV only because it was hooked up to a DVD player and I couldn't figure out how to make it work. The price was great, upon checkin I was given instructions on how this type of hotel worked with long term stay amenities so there was no question about cleaning schedules, clean towels or sheets etc. Everything was very very clean and professionally presented upon checkin. The hotel was set on a corner of a busy mainstreet and a highway and I heard nothing of the traffic. Great places to eat within a few short minutes drive. Thanks Hawthorne for a great stay!

Room Tip: No need to look any further, this is your hotel
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank balloonlady_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGM60090, Manager at Hawthorn Suites by Wyndham Northbrook Wheeling, responded to this review, November 27, 2012
Dear Valued Guest,

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

Warm regards,
Hawthorn Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Northbrook Wheeling

Property: Hawthorn Suites by Wyndham Northbrook Wheeling
Address: 8000 Capitol Dr, Wheeling, IL 60090-6478
Phone Number:
Location: United States > Illinois > Wheeling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Wheeling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Northbrook Wheeling 3*
Number of rooms: 141
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection by Sealy Posturepedic. Wake up to a fresh cup of coffee! Wheeling, an all-suite property, is the perfect place for your next stay and a great alternative to a corporate apartment or temporary housing. Each suite consists of a fully equipped kitchen: dinnerware, silverware, pots and pans, dishwasher, stove top and a full size refrigerator with an ice-maker. Working area has a spacious desk with two-line phone, voicemail and complimentary high-speed Internet service. Relax in an oversized lounge chair while watching your favorite shows on HD cable TVs. To curb those late night munchies, visit our designated vending machine area. You have a companion? No problem! We re pet friendly. Conveniently located west of Interstate 294, 30 minutes from Chicago and only 10 miles north of O'Hare Airport, we are a perfect location if you re visiting the North Shore, Rosemont or the Northwest Suburbs area. Located only blocks away from Chicago Executive Airport and many of the Fortune 500 Companies, only a couple miles away from the Westin Chicago North Shore Conference Center, we are a perfect fit for a night or a temporary home away from home. ... more   less 
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Also Known As:
Candlewood Suites Chicago - Wheeling Hotel Wheeling
Candlewood Suites Wheeling
Candlewood Wheeling
Wheeling Candlewood Suites

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