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“Wonderful Home away from Home Stay!!!”

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BEST WESTERN PLUS Oakbrook Inn
Ranked #1 of 3 Hotels in Westmont
Certificate of Excellence
Chicago, Illinois
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wonderful Home away from Home Stay!!!”
5 of 5 bubbles Reviewed September 18, 2013

We stayed at the Best Western Plus Oakbrook for three weeks and were pleasantly surprised by the level of personal service we received. The Staff is second to none. The hotel offers a great Complementary hot breakfast with plenty of healthy options, but it also offers Biscuits and Gravy, made to order Omelets (real eggs), sausage and much more . The room and linens were what you would expect from a more expensive hotel, and special requests were not a problem. The beds are comfortable as soon as we walked in (08/27), we felt the comfort and the check in was quickly done. The room was spotless, the housekeepers were courteous. It is apparent the staff's main objective is the comfort of their guests. Thank you, Kelly, Janette, Paula, Josephina, Umesh, Sirish, Juanita, Christina and Flora' for making us fell at home. We would definitely stay here again

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DIVA5836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, September 19, 2013
Thank you so much for taking your time doing the review for us. I'm so glad you have enjoyed your stay. We love having you here, and you were like family to us. Please call us next time and we shall give you great deals when you're coming in town again. Thank you again for giving us the wonderful opportunity to serve you.

Flora
Front desk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
    296
    118
    37
    18
    16
See reviews for
163
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129
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
1 review
4 of 5 bubbles Reviewed September 15, 2013

We stayed here on our wedding night. And the we had the king size bed with the Jacuzzi room...what can I say? Perfect, after a long day of dancing and entertaining our families we needed that tub that was easily built for two! And the next day we had omelets made to order for us! It was such a relaxing experience after our crazy week and an amazing price too.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mixologistreda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, September 16, 2013
Thank you for your review here on Trip Advisor! I am so happy to hear that you enjoyed your stay. Congratulations on your marriage! Anytime you need anything while you are in the area, please don't hesitate to give us a call. When your anniversary comes up, let us know what we can do for you. We would love to have you and your husband stay again. Thank you so much Danielle! We hope to see you again soon!

Kelly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium, Wisconsin
1 review
5 of 5 bubbles Reviewed September 9, 2013

The entire staff treated us in a royal way!--from the moment we walked in, to our delicious omelets, to our friendly send- off with a refreshing bottle of cold water!...serving attitude without being over-bearing. (A special thanks to Kelly!)

The hotel had a pleasant, lovely, and relaxing feeling. I enjoyed the various niches to read, chat, and simply relax! Very clean!

Stayed September 2013, traveled with family
Helpful?
Thank Michele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, September 10, 2013
Thank you for your review here on Trip Advisor! Kelly is a very important member of our staff, and I really appreciate you taking the time to recognize her. Also, if any of our staff members provided outstanding service and you want to reward them with more than just a review, you can reward them by emailing thankyou@bestwestern.com. By sending them an email with the associate's name, the name of the hotel, and the date of your stay, they will receive a certificate to redeem 250 Best Western rewards points on their own account, and the certificate will be framed for all of the staff to see here at the Oakbrook Inn. Anytime you are in the Chicago area, just give us a call to make your reservations. You are always welcome here at the Oakbrook Inn. Thank you again!

Umesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

Was pleasantly surprised by the lack of highway noise. Staff was very accommodating to my special needs. Breakfast buffet was WONDERFUL!!! Beautiful room. Would definitely stay here again if need a room in the Chicago western suburbs, and highly recommend it to all!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bunnidancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, September 10, 2013
Thank you for your review here on Trip Advisor! I appreciate you taking the time to leave us such a nice review. Whenever you are in the Chicago area, please give us a call to make your reservations. You are always welcome here at the Oakbrook Inn. We hope to see you again soon!
Umesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

Was pleasantly surprised by the lack of highway noise. Staff was very accommodating to my special needs. Breakfast buffet was WONDERFUL!!! Beautiful room. Would definitely stay here again if need a room in the Chicago western suburbs, and highly recommend it to all!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bunnidancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, September 10, 2013
Thank you so much for your review here on Trip Advisor! We really appreciate you taking the time to give us such a nice review. Whenever you are in the Chicago area, please don't hesitate to give us a call. We would love to have you stay again! Also, if any of our staff members provided outstanding service and you want to reward them with more than just a review, you can reward them by emailing thankyou@bestwestern.com. By sending them an email with the associate's name, the name of the hotel, and the date of your stay, they will receive a certificate to redeem 250 Best Western rewards points on their own account, and the certificate will be framed for all of the staff to see here at the Oakbrook Inn. Thank you again!

Kelly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southport, North Carolina
1 review
5 of 5 bubbles Reviewed September 5, 2013

The service desk staff was friendly and offered afternoon milk & cookies. The room was generous sized, no funky smells in the hall. Amenities were nice and bed linens were very well done. Lots of pillows, etc. The breakfast had various foods and staff made to order omelets. Price was very nice - location easy to find with good variety of restaurants close by.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ussvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, September 10, 2013
Thank you for taking your time doing our survey. Hopefully you enjoyed your stay and please give us a call next time so we can continue giving you the best offers. We would love to have you again.
Also, if any of our staff members provided outstanding service and you want to reward them with more than just a review, you can reward them by emailing thankyou@bestwestern.com. By sending them an email with the associate's name, the name of the hotel, and the date of your stay, they will receive a certificate to redeem 250 Best Western rewards points on their own account, and the certificate will be framed for all of the staff to see here at the Oakbrook Inn. Thank you again.

Yi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, Missouri
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 3, 2013

Desk clerks were very pleasant and helpful. The room was very clean. Could hear some traffic noise but not extreme. Cookies and milk available on arrival, but we did not partake in that option. Complimentary water bottles with room a nice little perk. Made-to-order omelettes (with real eggs) were nice breakfast feature. Coffee was your typical hotel bad coffee. Overall, positive experience.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorraine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review, September 4, 2013
Thank you for your review here on Trip Advisor! I appreciate you taking the time to leave us such a nice review. Whenever you are in the Chicago area, please give us a call to make your reservations. You are always welcome here at the Oakbrook Inn. We hope to see you again soon!

Umesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Oakbrook Inn

Property: BEST WESTERN PLUS Oakbrook Inn
Address: 669 Pasquinelli Dr, Westmont, IL 60559-1251
Phone Number:
Location: United States > Illinois > DuPage County > Westmont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westmont
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Travelocity, Best Western, Orbitz, HotelsforEveryone, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your BEST WESTERN PLUS Oakbrook Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Westmont
Westmont Best Western

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