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“Exceptional, great value”

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Best Western Plus Oakbrook Inn
Ranked #1 of 3 Hotels in Westmont
Certificate of Excellence
Reviewed November 20, 2012

Convenient location, at the junction of Rt 83 and Ogden, also means that the odd-numbered rooms (close to that ramp) can be a bit noisy. Ask for a parking lot side / even numbered room, if you are bothered by traffic noise.

While this is an older property, it has been well maintained and appears to have been updated recently. It is the little extra touches that make this an exceptional value - bottle of water at check-in and check-out, friendly, helpful staff, wonderful breakfast with cooked-to-order omelets.

  • Stayed: November 2012, traveled on business
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Thank JudyR-D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded November 22, 2012

Thank you for your review here on Trip Advisor! We are happy to hear you enjoyed your stay here. Anytime you are in the Chicago area, don't hesitate to give us a call to make your reservations. You are always welcome here. Thank you again!

Kelly

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427 - 433 of 541 reviews

Reviewed November 16, 2012

We stayed at the BW Plus Oakbrook Inn for four days on a business trip. The staff, all of whom hail from different places, give the hotel a family-run feel, and our experience was very good.

My corporate travel agency had mistakenly booked a nonsmoking room. When we arrived late at night, I asked if a smoking room was available. The reservation system said there was, but wouldn't let the clerk assign us the room. She took the trouble to check the room herself to be sure no one else was in it, and then overcame the computer to get us in.

The complimentary breakfast included the usual fruit, cereal, bread and bagels, and pastries. But this hotel also has french toast, sausage, biscuits and sausage gravy. The bonus is that there is a cook on hand who will prepare a tasty omelet or eggs any way you want. The hotel staff circulates in the breakfast area, making sure everyone has what they need.

The hotel is clean, well maintained and has nice interesting decor. Our room was large and comfortable, with plenty of pillows. Each room has a fridge and microwave. There are plenty of outlets for your devices, and the Wi-Fi works well.

Just across the parking lot is an Asian mini-mall with five different restaurants. The General Tso's Chicken I ordered was freshly made, not frozen out-of-a-bag, and came with rice and a drink for only $6.95. There are about 2000 dining choices within ten miles, so one need not go hungry.

If you need a place in the western suburbs of Chicago, this is an excellent choice!

  • Stayed: November 2012, traveled on business
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Thank MplsGordon2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded November 19, 2012

Thank you for your review here on Trip Advisor! We appreciate your kind words. We do our best to make sure we have something for everyone here and I'm glad we have done well! Any time your are in the Chicago area, please don't hesitate to give us a call to make your reservations. You are always welcome here. We look forward to hearing from you soon. Thank you again.

Kelly

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Reviewed November 10, 2012

My friends came from China and we stayed here. They really like this hotel, not only everyone in this hotel is very friendly and helpful, (some of the employee can speak Chinese), the rooms are clean, but also the breakfast is excellent with a lot of choise and some Chinses food sometiomes.
We will stay in this hotel when we come to Chicago next time for sure.

  • Stayed: November 2012, traveled with friends
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Thank lucyshi55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

If you are looking for a safe, warm and clean, hospitable motel with friendly and helpful staff, this is the place for you and yours! Rooms are attractive and well appointed, beds comfortable, and the free parking is plentiful.

The complimentary breakfast is awesome, plentiful and generous, with waffles, bagels, yogurt, biscuits and gravy, sausages, freshly made to order omelets, juices, milk, hot and cold cereal and great coffee :)

I stayed several times Oct/November of 2012 and was very pleased both times...it's definitely worth the drive!

Jan B.

Room Tip: I cannot speak for the other rooms, but I stayed in 112 and had a great night's sleep.
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  • Stayed: October 2012, traveled on business
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Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded November 7, 2012

Thank you for your review here on Trip Advisor! We are very happy to hear you enjoyed yourself here. We do our best to make sure we have something for everyone for breakfast. I see you tried a little of everything! We appreciate your kind words and any time you are in the Chicago area, please do not hesitate to give us a call to make your reservations. You are always welcome here! Thank you again!

Kelly

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Reviewed November 2, 2012

I was pleasantly surprised by this hotel. The staff was very attentive at all times, the omlet station for breakfast was a real treat, the rooms were updated and the bathrooms were very clean. My wife got excellent sleep on the bed which I also found to be very supportive.

For a basic, hotel this was a great value. We would definitely stay again if we were back in town.

  • Stayed: October 2012, traveled with family
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Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded November 5, 2012

Thank you for your review here on Trip Advisor! We always do our best to make sure everyone is happy and let them know that we are here if they need anything. You are always welcome here. Please let us know anytime you are in the Chicago area, and we will make your reservations. We hope to see you soon! Thank you again!

Kelly

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Reviewed October 29, 2012

I stayed at this hotel once a year or two ago. When business took me back to the area, I made sure to stay here again and I was not disappointed. The lobby looks a bit cheap with the laminate flooring, but everything else here is top notch. The sevice at the desk is very friendly, the hotel hallways are beautifully decorated, the rooms are spectacular. Comfortable beds, lots of pillows, fresh and clean - just perfect. And the breakfast is amazing. A woman will make you an omelet or they have a large variety of other items at the buffet. I would definitely recommend this hotel to everyone.

  • Stayed: October 2012, traveled on business
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Thank Ralcho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded October 30, 2012

Thank you for your review here on Trip Advisor! We are very happy to hear you enjoyed you stay here. Our staff does their best to always make sure we do whatever we can to help all of our guests in any way that we can. We hope to keep you coming back! Let us know anytime you are in the Chicago area. We would love to have you again. Thank you again for your kind words.

Kelly

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Reviewed October 28, 2012

The hotel is nice but it's the customer service that makes this hotel the very best. We travel for a living so we stay in hotels constantly but we've rarely seen a hotel with as consistent great service. We were greeted at the front desk by Kelly who was extremely knowledgeable about the Best Western brand and this particular hotel. We had the jacuzzi suite room which was awesome -- the tub was big enough for both of us and the room was very comfortable. Breakfast was fantastic -- freshly made omelettes plus many other options.

We will definitely be choosing this hotel whenever we are in the Chicago area even if it means we have to drive a little further.

  • Stayed: October 2012, traveled on business
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Thank PaigeMitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OAKBROOKINN, Front Office Manager at Best Western Plus Oakbrook Inn, responded to this reviewResponded October 30, 2012

Thank you for your review here on Trip Advisor! I really appreciate your kind words. I do my absolute best to make sure that everyone feels like family at our hotel. We hope to see you again soon, and thank you very, very much. Please don't hesitate to give us a call to make your reservations whenever you are in the Chicago area. You are always welcome here. Thanks again!

Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Oakbrook Inn

Address: 669 Pasquinelli Dr, Westmont, IL 60559-1251 (Formerly BEST WESTERN PLUS Oakbrook Inn)
Phone Number:
Location: United States > Illinois > DuPage County > Westmont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westmont
Price Range: $80 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Oakbrook Inn 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Westmont
Westmont Best Western

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