My first attempt to check-in was met by a front desk staff who insisted I did not have a reservation in spite of me showing the confirmation on my phone. Rooms were not ready for early check in so I had to wait 3 1/2 hours at a Starbucks.
It started raining in my bathroom, floor was flooded with water, staff seemed confused as to what to do; I had to leave for a meeting, but came back to a wet floor. Finally I requested a late check out and staff only gave me 30 minutes later when other properties allow 2-3 hours for late check-out. Not a place I would revisit, nor recommend.
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- Also Known As:
- Extended Stay America Westmont