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Ramada Waukegan Great Lakes
Ranked #10 of 16 Hotels in Waukegan
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1,271 reviews from our community

Traveler rating
    96
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    299
    312
    378
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Johnstown
1 review
Reviewed January 28, 2014

Very outdated rooms, Could not get the Wi-fi to work at all. Was told to call the internet provider and that got me nowhere because i could not understand a word she was saying (foreign). Also was woke up at 3 am by the snowplow plowing the parking lot. I would not stay there again.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Stephen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaGM, General Manager at Ramada Waukegan Great Lakes, responded to this review, February 10, 2014
Thank you for your input! We will contact our technical support team, provided free to our guests, to review their services as they assist you. This brutal winter, we have had to endure many hardships with frigid temperatures and heavy snowfall, and employ 24 hour snow removal service to ready our parking lot and driveways for our guests to come and go freely first thing in the morning. We are currently engaged in renovating our property and have completed our pool area decking and liner, a new Base 42 Bar & Grill inside the hotel, and a fresh lobby. Renovation is continuing into the hallways and guest rooms. We are working to bring our guests a fresh new experience at our Ramada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romulus, New York
2 reviews
Reviewed January 22, 2014

Two days in a row ordered "well done plain hamburger". both days came loaded with lettuce, tomato, onions and pink in the middle. (medium rare). Servers completely off the wall, "forgot we were there" waited 15 -20 minutes for menus, bill, etc. never once asked if we wanted coffee or dessert, never came back to see if food was ok or refill drinks, restaurant was a bust. We ordered from another restaurant and had it delivered to our room the last day we were there. All 3 days outside door by pool hall was warped to the point of being open about an inch all the time. The hall between the rooms and the pool was freezing! I reported it all 3 days to front desk, it never got closed.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Melody R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaGM, General Manager at Ramada Waukegan Great Lakes, responded to this review, February 10, 2014
Thank you for your comments and perspective. Maintenance has repaired the door, and our restaurant staff is training to better serve our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Waukegan Great Lakes

Property: Ramada Waukegan Great Lakes
Address: 200 N Green Bay Rd, Grand Ave & Green Bay Rd, Waukegan, IL 60085-4411
Phone Number:
Location: United States > Illinois > Lake County > Waukegan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 Hotels in Waukegan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Waukegan Great Lakes 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Ramada Waukegan Gurnee Hotel Waukegan
Ramada Inn Waukegan

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