We went to see our son graduate from Navy boot camp in IL. We stayed at the Ramada in Waukegan IL. There were 5 of us in room 165. We stayed from May 2 – May 5. The lobby was presentable. The gift shop had only about 10 shirts in it. When we arrived we had asked for a rollaway bed they said they would put us on the list and call us to let us know where we were on the list. The bar was closed due to not having a liquor license. The food in the restaurant was good but not much to chose from. The hot tub had black curly hair floating in it. Gross! When we arrived to our room there was a message on the phone stating we were first on the list for the rollaway bed and they would call when one was available. On Saturday we call the front desk to see if a rollaway was available yet they said they would check. We went out to see our son and when we got back they had delivered the bed. Our room had a smell of mold when you opened the door. When we looked around the room the ceilings had mold on it. It looked like they tried to clean it with bleach but it didn’t work. There was a spider on the ceiling in the corner with a spider web. The drawers of the dresser had food crumbs in them. The wallpaper was peeling off and in some spots it was all bubbled out from water damage. The air/heat vent was all broken and the outside cover was all bent over and missing screws. The vent in the bathroom didn’t work having us to leave the bathroom door cracked open to let the steam out of the bathroom. There was mold on the bottom of the tub where it meets the floor. The doorframe was rotted out leaving a hole in it. The walls on the walk to the pool area had hole on the top that meets the ceiling and in places had mold. The halls stunk! The outside window ledges had mold all over them. Bricks on the outside of the building were missing. The window in our room had no screen on it so we couldn't even open the window to help with the mold smell in our room. The room 2 doors down had a pipe break and water went into the hall and in two other rooms. They only used a fan to try a dry the hall up leaving a nasty smell in the hall. We had requested a different room and they told us they were booked. We called other hotels in the area with them all being booked also due to graduation. They took nothing off our bill and made us pay $10.00 for the rollaway bed. Our total cost was $249.76 for 3 nights and 4 day with a cost of $83.25 per day. On Sunday we left early due to me being very sick. On Monday I went to my doctor and he told me I had a toxic poisoning due to the mold in the room. I am now on 3 different medications for 14 days and have missed a day of work because I was so sick. We have stayed at the Ramada’s in different states before and have enjoyed our stays but this Ramada was just disgusting and will turn us to other hotels in the future. So everyone beware before you decide to stay at this hotel!!
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- Also Known As:
- Ramada Waukegan Gurnee Hotel Waukegan
- Ramada Inn Waukegan