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“This hotel is in the process of being remodeled. The first...”

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Ramada Waukegan Great Lakes
Ranked #10 of 16 Hotels in Waukegan
Peoria
2 reviews
“This hotel is in the process of being remodeled. The first...”
Reviewed April 24, 2013

This hotel is in the process of being remodeled. The first night the room was unacceptable, mainly because of the smell. It had been sprayed (it seemed) with something to mask maybe a smoking odor? The carpet/furniture/walls etc. all were in desperate need of a remodel. The mattress was comfortable, and the room was clean...just...smelly and extremely dated...chipped furniture, dirty walls etc.. Also, guests obviously smoked in the stairwells (which is not the hotel's fault) and you could really smell it in the hallways. The second night we stayed in a more recently remodeled room which was much more comfortable. The staff was courteous and helpful and moved us to a nicer room as soon as they had one available.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Stacie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,243 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Stockton
1 review
Reviewed April 24, 2013

Over all this was the right choice for us. The hotel lobby is being renovated right now so you have to over look some things. In the restaurant food is good, but the service is not. This is too bad because they are missing out on a great income there.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Lewis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pekin
1 review
Reviewed April 23, 2013

Guest rooms were average. Bath towels were dirty. Only one attendant upon check in and he was busy answering phone ringing nonstop and serving customers at counter. Lobby under construction and he was too busy to provide good service. You may want to get him some help. The rooms were very outdated and they had an odor to them. The man in the bar was very rude. We will not stay here again.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane Valley, Washington, United States
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 21, 2013

Overall I am very pleased with the hotel. The breakfast was more than enough to fill me up daily. The onsite restaurant was very good. A little pricy but great food and large portions of it. There were some minor issues that should be addressed during the remodel that is in process. My room had not been remodeled but did have a brand new 42" LCD tv which was very nice for my 6 night stay. Having the hot tub and sauna out of order for the duration was disappointing. The exercise room was pathetic in my opinion so I never even used it. It looked almost like you found a spare large closet and put a few machines in there to say you had one. But overall it was a good value for the money. Staff was very helpful and even helped me bring some bags upstairs and brought me coffee as soon as I asked.

Room Tip: 2nd floor 280's or in that wing was very quiet.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Waukegan Great Lakes

Property: Ramada Waukegan Great Lakes
Address: 200 N Green Bay Rd, Grand Ave & Green Bay Rd, Waukegan, IL 60085-4411
Phone Number:
Location: United States > Illinois > Lake County > Waukegan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 Hotels in Waukegan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Waukegan Great Lakes 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Ramada Waukegan Gurnee Hotel Waukegan
Ramada Inn Waukegan

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