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“Really A Great Place”

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Residence Inn Chicago Waukegan/Gurnee
Ranked #3 of 16 Hotels in Waukegan
Certificate of Excellence
Pacific Northwest
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Really A Great Place”
5 of 5 bubbles Reviewed December 17, 2007

If you have business in northern Lake county look no further. This is a clean comfortable and quiet property.

In particular if you are calling on Abbott Labs this would be the perfect place to stay. You can be at Abbott in 5 minutes or less, and you won't have to get on the Interstate.

Staff:
Always first class. Friendly, fast, efficient and fair when there has been an issue or two. (I've stayed in this property over 10 times)

Rooms:
Quiet, always very clean, TV's work great. Unceasing hot water for morning showers. Beds are always comfortable. A/C works great.

Navy boot camp: Because this is so close to Great Lakes Naval Station it is a great place for the families who's son's and daughter's are graduating from boot camp and entering our nation's service. The end of the week almost always has a few families who are obviously there for graduation ceremonies so you'll fit right in. And BTW: Thank you for your loved one's service.

Parking:
Motel style parking that is well lit.

Negatives:
If you enjoy fine dining Waukegan is not going to make you very happy. The best bet is to jet up the tollway a few miles north to the shopping and leisure area. Don't expect to find great local food but the national chains are adequate.
If you don't mind taking a drive there are tons of local restaurants within a 20 minute or less drive.
However, if you're on a budget for food the breakfast is not downtown swanky buffet quality but it's good enough AND the area is kept clean.


Highly recommended.

  • Stayed August 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank djboise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
    128
    41
    17
    5
    1
See reviews for
107
8
5
44
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Zionsville, Indiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 24, 2007

My husband and I were travelling to the Waukegan area unexpectedly, and needed to find a hotel quickly. I went to Priceline, entered a rate, and received a confirmation. Not knowing what kind of hotel we would find ourselves in, we were more than pleasantly surprised by our hotel.

The staff was very courteous and professional. Our room had every necessary convenience, and many perks. The bed was very comfortable, there was great water pressure in the shower, and the included breakfast buffet was more than adequate. We will definitely consider this a top choice if we find ourselves in the area again!

  • Liked — Spacious room, comfortable bed, great breakfast buffet
  • Stayed October 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank Kelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macon, Ga
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 5, 2007

I booked this hotel for my husband's graduation from bootcamp. I had a hard time finding any useful info online about the graduation and the area, so I was still a little nervous about booking this hotel. However, once we got out of Chicago, navigating through Waukegan couldn't have been easier. This hotel is located just off of a nicer and less crowded strip than the road that the base is on. Once I arrived, I was so happy to see a clean and well taken care of hotel. The staff was friendly and prompt. Check-in was fast and easy. Our room was very clean, and it had everything that a house would have. The beds were comfty but firm. The toilet and shower were separate from the sink and mirror area, which was helpful for two people getting ready in the morning. The kitchen was fully stocked with cookware and utensils, etc. incase you wanted to cook. There was a nice desk and a living area with the t.v. on a turntable, so you could watch it from almost anywhere in the room. Monday - Thursday they serve complimentary dinner in the dining area. I didn't try this, but if it was as good and hearty as the breakfast they served, then it's GOOD! Overall, the hotel was quiet. I never had a problem hearing people in the hall or from other rooms. There was a lovely pool and BBQ area outside.
The hotel was about 3 minutes away from a Wal-Mart and about 5 restaurants. The city of Gurnee was about a ten minute drive. Gurnee has everything from Six Flags, malls, tons of restaurants..... I mean everything!!!
I would highly recommend this hotel to anyone. Considering what nearby hotels are charging all the Navy families, this hotel offered everything and then some for our stay. You MUST ask for the Navy family packet at the front desk! They have put together a packet that gives you directions and info to the base, restaurants, train schedules and everything in between. This is a MUST for visitors!
I saw plenty of taxis and shuttles throughout the town. However, I decided to book a rental car in addition to our flight and hotel through Priceline, which was so much more convenient when it came to working around our own schedule. For 4 days, we paid only $83 and lucked up with a SUV instead of a car. This saved us the hassle of constantly making taxi arrangements and worrying about picking up and dropping off my Sailor from base on time.
One word of advice: drive to the base the night before graduation to make sure of where you are going! That morning is not the morning to make mistakes. The line to the base is outrageous. It took almost an hour to drive 3 miles.
With this hotel being the next best thing to home, your Sailor will be overjoyed to be around a place as comfortable and as "normal" to home as here. Enjoy!

  • Liked — the hotel was extremely helpful for Navy families
  • Disliked — the bed was firmer than I like
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank livelaughlove06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marengo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 12, 2007

Don't be fooled by the online sites that say Marriot is pet friendly and charges $15 a night for pets! We brought a small dog who was a lot clearner than some of their employees, and they charged $100 for one night! Such a charge might be justified if I had spent a month or more with a pet in the room, but it was only one night! The charge has no relation to reality and they did nothing extra in preparing the room for the next occupants since they would never had known we brougrt a pet if I had not notified them.
It's a total rip-off, an unconscionable charge, and if you are smart you will not even let them know you have a pet. I will avoid booking with Marriot in the future and will do my best to "spread the word!"

  • Liked — Location
  • Disliked — Totally unconscionable charge for pets!
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Service
Helpful?
1 Thank Piasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
1 review
4 of 5 bubbles Reviewed April 14, 2007

We were very pleased with the hotel accommodations and would highly recommend this facility. We attended our son's boot camp graduation. The room, service, food and overall atmosphere was simply wonderful. The location of the hotel was convenient to the naval base, restaurants, stores and provided free internet service. I would highly recommend this hotel and would stay here again.

  • Liked — cleaniness
  • Disliked — food
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank bigmom0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
md
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 14, 2007

We went for grandson's boot camp graduation. Stayed at residence Inn. We all were quite pleased w/ the Inn.

The rooms were very nice and clean. Staff quite friendly.

Buffet breaksfast very nice. If ever in the area again would surely stay there. Highly recommend it.

  • Liked — Cleanliness
  • Disliked — nothing
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank popup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Smyrna Beach, FL
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 23, 2006

We stayed here for our son's boot camp graduation. We had a two bedroom, two bath suite and were traveling with our other son. It was extremely clean, well maintained, comfortable. Free high speed internet. Nice pool. They did have food served in the lobby which was not to our liking but the kids loved it. They also had entertainment in the evening for the kids which was nice (by kids I mean 18 years old). The boys enjoyed it. The cost was extremely reasonable. Would definitely stay here again.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PatriciaLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Chicago Waukegan/Gurnee

Property: Residence Inn Chicago Waukegan/Gurnee
Address: 1440 S White Oak Dr, Waukegan, IL 60085-8300
Phone Number:
Location: United States > Illinois > Lake County > Waukegan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Waukegan
#3 Business Hotel in Waukegan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Waukegan/Gurnee 3*
Number of rooms: 126
Official Description (provided by the hotel):
Thrive on Long StaysThe Residence Inn Chicago Waukegan/Gurnee offers superb convenience and comfort among Waukegan and Gurnee, Illinois hotels. Choose from studio, one-bedroom and two-bedroom suites at this hotel, with separate living, dining and sleeping areas. Work comfortably at your spacious desk with voice mail and free high-speed internet, and take advantage of your fully-equipped kitchen with our complimentary grocery shopping service. Start your day right with our daily free hot breakfast, and join us Monday through Thursday for a complimentary light dinner social, featuring our Manager's Barbeque on Wednesdays. Residence Inn Chicago Waukegan/Gurnee is located minutes from the Great Lakes Naval Training Center, major corporations, Six Flags® Great America and Hurricane Harbor theme parks, fine shopping at Gurnee Mills or Premium Outlet Malls and a mix of history and fun at Bristol Renaissance Faire or in Historic Long Grove. Welcome to our little piece of Chicago at Residence Inn Waukegan/Gurnee. ... more   less 
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Also Known As:
Residence Inn Chicago Waukegan / Gurnee Hotel Waukegan
Residence Inn Waukegan
Waukegan Residence Inn

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