The service at this location rivals many JW or Resort Locations. One of the most important things for frequent travelers is to maintain the property. The property is always being updated, maintained and cleaned. Even the parking lot has been resurfaced. The staff at this hotel are beyond the accepted standard of service and the hotel is one of the better managed facilities. The manager and staff at this location work together and provide outstanding customer service. The manager is always present on the floor, greets and works with the staff and doesn't hide in an office. I travel several extra miles to stay at this hotel verse other more local Marriotts. It's worth the drive. I've spent 13 months on/off at this hotel and it just gets better and better.
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- Also Known As:
- Courtyard Chicago Waukegan/Gurnee Hotel Waukegan
- Courtyard Waukegan
- Waukegan Courtyard
- Waukegan Marriott