My husband, oldest son and I stayed here June 4 for my youngest son's graduation from Navy bootcamp.
We received a military discount which was good. I booked 1 room with double beds.
When we arrived it was late and the young lady was nice during check in although she could use better customer service skills. The lobby was clean and quiet. When we got to the 2nd floor where our room was located and we opend the double doors into the hallway the smell of cigarette smoke was overwhelming. The room and bathroom was clean, bathroom was small and it served our needs just fine.
The breakfast buffet was sparse but it also served our needs fine since we needed to make our way to the graduation. The coffee was hot, orange juice was available and there was varieties of bagels and danish and you could make waffles, toast and have cereal.
My only complaint is the cigarette smoke. The smell was so overwhelming that the 2 nights we were there I couldn't sleep. I had to sleep with my head covered and a towel covering my nose to keep from inhaling the smoke.
I did mention to the manager during checkout about the smoke and he gave me some lame excuse about smoking rooms on the other end and smoke drifting down the hall and I told him that might be the case but not this time, it was the lady staying across the hall that kept chain smoking the whole entire time.
I read the bad reviews and it is what it is. I knew I wasn't getting a 3 or 4 star hotel room for $68, a swimming pool and all the amenities when I booked the room. We needed a clean place to stay while spending time with our son and the Comfort Inn accomplished that.
If you know what you are getting going in then you will not be disappointed.
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- Also Known As:
- Comfort Hotel Waukegan
- Comfort Inn Waukegan
- Waukegan Comfort Inn