I wished I had read customer reviews prior to making reservations. I chose this hotel because of Marriott's reputation of great service,clean rooms, and convenient location to Great Lakes. However, we were very disappointed with our stay this past weekend at Springhill suites-Waukegan. Once we stepped off the elevator on the 2nd floor, there was an awful,nauseating smell. Not sure how to describe it but I believe the carpet needs to be replaced. Once we arrived in our room the smell continued so I do believe the carpet needs to be replaced. The bed linen had hair on it and was dirty-I bought fitted sheet,pillow case, flat sheet from Target for us to sleep on. There was an access panel above the shower dripping ice cold water...probably from AC unit. There was different stages of mold in the shower. Management needs to see this rm.213. So glad we were there for one night. Awful...certainly not worth the money. Will not be back. Disappointed from Georgia.
- Official Description (provided by the hotel):
- A perfectly situated hotel for the Waukegan and Gurnee area, SpringHill Suites Chicago Waukegan/Gurnee hotel combines contemporary style and spacious accommodations. Ideally located just minutes to major companies such as Abbott Laboratories, Baxter Healthcare and Cardinal Health, and in close proximity of Great Lakes Naval Base for PIR guests. Six Flags Great America Amusement Park and Gurnee Mills Shopping Mall are both under 5 miles away for those that wish to enjoy. You'll find plenty of room to work, eat or just relax in our generous suites with separate living area, 37" flat screen LCD HD TV, microwave, mini-fridge and free wireless high speed internet. Revitalize each morning with our complimentary new breakfast buffet. Take a dip in our Indoor Pool. Our Fitness Center, Business Library and Market are open 24 hours for convenience. Relax at our hotel bar, Escape. Experience an award-winning hotel with cheerful, friendly service at the SpringHill Suites Chicago Waukegan/Gurnee. ... more less
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- Also Known As:
- Springhill Suites Chicago Waukegan/Gurnee Hotel Waukegan
- Springhill Suites Waukegan