When walking into the hotel, you will immediately see how modern the hotel was designed. The rooms were very spacious and modern. The toilet and shower area are separate, which allowed both of us to get ready at the same time in the morning, but I could see how some guests might see this as a negative aspect of the rooms. There was a fridge and a microwave in the room, which is always nice.
I found the staff to be mostly helpful. The lady working the complimentary breakfast seemed more occupied with her cell phone and eating the breakfast food from the buffet. In the short time that we sat at the bar eating our breakfast, several guests had to poke their head into the room behind the buffet to ask the worker for more eggs, waffle batter, and sausage. It was disappointing seeing the staff talking on their cell phones and eating the food before the guests and not even restocking it. On the other hand, the young gentleman working the front desk was pleasant on the phone as well as throughout the check-in process. He even recommended two outlet malls that are in the area--I would recommend both of them to anyone visiting the area! Six Flags is also fairly close to the hotel.
Overall, it was a decent and modern Marriott.
- Official Description (provided by the hotel):
- A perfectly situated hotel for the Waukegan and Gurnee area, SpringHill Suites Chicago Waukegan/Gurnee hotel combines contemporary style and spacious accommodations. Ideally located just minutes to major companies such as Abbott Laboratories, Baxter Healthcare and Cardinal Health, and in close proximity of Great Lakes Naval Base for PIR guests. Six Flags Great America Amusement Park and Gurnee Mills Shopping Mall are both under 5 miles away for those that wish to enjoy. You'll find plenty of room to work, eat or just relax in our generous suites with separate living area, 37" flat screen LCD HD TV, microwave, mini-fridge and free wireless high speed internet. Revitalize each morning with our complimentary new breakfast buffet. Take a dip in our Indoor Pool. Our Fitness Center, Business Library and Market are open 24 hours for convenience. Relax at our hotel bar, Escape. Experience an award-winning hotel with cheerful, friendly service at the SpringHill Suites Chicago Waukegan/Gurnee. ... more less
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- Also Known As:
- Springhill Suites Chicago Waukegan/Gurnee Hotel Waukegan
- Springhill Suites Waukegan