The staff at this hotel is very courteous and helpful, with newly renovated rooms it makes for a great stay. Building is well maintained and the surrounding area has everything you could need for any size traveling group.More
- Free Wifi
- Free Parking
The staff at this hotel is very courteous and helpful, with newly renovated rooms it makes for a great stay. Building is well maintained and the surrounding area has everything you could need for any size traveling group.MoreShow less
Thank you for the compliments! We agree the location is great. We work hard to make your stay as comfortable as possible. It sounds like we did just that. Happy New Year! We look forward to seeing you the next time you are in the area.
I was in Vernon Hills area for business over the summer. I had no say in hotel selection (the company put me in this hotel), but I'm glad they picked this place. The room came with a kitchen which was nice to have since it was an extended stay. The hotel is located in a suburban area in a safe, quiet residential neighborhood. There is a pretty trail / park across the street. If you're a hotel guest, you get a free pass to Lifetime Fitness which is also across the street. This gym is open 24/7! Make sure to take your ID with you, or the gym concierge will ask you to return to your room to get it... I concur with previous postings -- everyone at the hotel was friendly. I never had to hesitate to ask for something in fear of receiving an attitude from the staff (which sometimes happens at other hotels!) There are a couple of grocery stores close by (Kroger and Mariano's) and Whole Foods about 15-20 min away.
Thank you for the excellent review of our hotel in Vernon HIlls. We really appreciate it. We look forward to seeing you the next time you are in town so you can check out our renovation. It will include a new bedding package, flat screen televisions and breakfast!
Remember the days when we'd bring our car into the gas station and someone would automatically clean your windshield and check your oil...it was just the right thing to do. They did it with a smile on their face. You didn't feel like you were imposing on them. Well, my recent stay at the Homestead Suites was just like that. The entire staff went the extra mile. I needed some freezer space. They had it. Needed a hose. They had it. Needed special accomodations. They had it. All done with a smile and made me feel special. I bet if I left my car in front, they'd probably do my windows too! Absolutely the best place to stay!
Wow! I can't thank you enough for writing this review about the Homestead Studio Suites in Vernon HIlls. The staff was so thrilled to read this. Comments like this make coming to work every day a pure pleasure. We look forward to you staying with us the next time you are in town. As an added bonus, the hotel is going through a complete interior renovation to include new bedding, and flat screen televisions!
Maybe it had to do with the fact, that the bottom floor had just been remodeled, but everybody seemed a little stressed and disconnected.
I stayed 11 nights and finally moved out. Some guests appeared to be cooking exotic meals in their rooms and the smell of oriental spices was quite strong throughout the building.
Everybody was friendly at all times, the place is just not for me.
I recently received a copy of your review of the Homestead Chicago - Vernon Hills - Lincolnshire. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory.
We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. We are in the process of completely renovating all rooms at this site, and the finished product will be available to you in November. I hope you will consider coming back and giving us another try. We appreciate your comments, and they have been thoroughly addressed with the staff.
Unexpectedly we found ourselves at the Homestead Suites after a Sunday morning car breakdown on a nearby freeway. The local towing service recommended this hotel and took us straight there since the repair wasn't going to occur on a Sunday. There were 4 adults in our party and the hotel welcomed us with a nice King suite adjoined with a Queen suite. The full kitchen made staying there very comfortable. To top off the experience, at checkout the hotel discounted our stay by 50% due to our unfortunate car situation. Thank you very much Homestead Suites.
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Chicago - Vernon Hills - Lincolnshire. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!
It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Best experience I have ever had at an extended stay. Beth and her staff served as a family away from home. They truly care for all of the tenents and go far beyond the extra mile. I would not hesitate to send my family to stay there. I know they would be taken care of!
Thank you so very much for your glowing review of Homestead Chicago - Vernon Hills - Lincolnshire. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.
Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thank you.