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Americas Best Value Inn - Vandalia
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Reviews (205)
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All reviewsroom was cleanpleasant staycontinental breakfastbooked this hotelbit firmparking areanice breakfastrestful nightin room coffee makerbiscuits and gravyparking lotwould stay here againdesk clerkstaff was friendlyper nightcheck in was quickeasy access
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151 - 156 of 205 reviews
Reviewed April 8, 2013

This hotel is right off the interstate and very convenient for traveling. The beds are nice, the rooms are clean, the hotels a little dated but the staff is very friendly. Free Wi-Fi with very good reception. No problems streaming videos for the kids at night. There's also a large inground swimming pool If you plan on traveling during the warmer months. The best part was the breakfast in the morning. I was surprised to find that it was more than just your standard waffles. Each day had something different ,from Scrambled eggs one day to sausage and gravy biscuits the next. It was a really nice way to start the morning off.

  • Stayed: April 2013, traveled with family
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Thank jpseaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanaS054, General Manager at Americas Best Value Inn - Vandalia, responded to this reviewResponded April 10, 2013

It was our pleasure to be of service to you. We greatly appreciate you taking the time to write a review and complete the WynReview survey. It helps us to understand where improvement is needed.

We do continually strive to maintain and upgrade the motel. With a sluggish economy, it has become increasingly difficult. Yet, every year, we make an effort to do something to improve the motel. This year we have started removing the wall paper in the guest rooms and updating them to textured walls and paint. This summer, we are planning on starting to replace the TV's.

Please keep coming back to see the improvements we have made.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

Hotwire gave this 2.5 stars. I would give it 1. Outside hallways which I do not like. Stairs leading to our room were cracked and stained. Room looked like it was last redecorated 20 years ago. Tub room very tiny. Mirror was not cleaned properly. Old TV with poor picture. Bed was good. Breakfast was okay with a few hot items. Would not stay here again.

  • Stayed: April 2013, traveled as a couple
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Thank markzink13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanaS054, General Manager at Americas Best Value Inn - Vandalia, responded to this reviewResponded April 10, 2013

I sincerely apologize for your stay. We are an older property, but do try to maintain it. Many guests like the exterior corridor. They usually can drive up to the door or at least get very close. There is no long trek through the lobby and down a long hallway to get to their room. It is convenient for them to watch their vehicle and belongings.

We are continuously making improvements to the property. This summer, we are starting to implement new 32" flat screen TV's. That is a standard that will be required by 2015. It actually wasn't that many years ago, we were required to have 27" TV's. It is difficult to replace something when it works fine. As for the picture on the tv, that could be the cable company's issue.

Even though we are an older property, we do strive to make up the difference with our customer service. The front desk staff excels in service. The breakfast has items beyond the Days Inn Standard. It is important to realize that all hotels are different. Some are luxury, midscale, economy, and budget. We are economy. Therefore, what the brand may offer, will not compare with a midscale hotel.

Again, I sincerely apologize for any inconvenience you may have incurred. If you are in the area again, it will be our pleasure to serve you if you decide to give us another opportunity. Please call directly at 618-283-4400. We may be able to accommodate your needs a little better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2013

The hotel was recommended by a friend, as I was traveling with a dog. The bed was comfortable, but it was extremely disconcerting to see several drops of urine all over the toilet seat. The door handle to the bathroom had toothpaste on it. The bathroom light switch had make-up on it. The bedding was new (if stained and a rip in one of the pillow cases), so I felt like someone had been in there to change the room. They just need some serious attention to cleanliness!! Having a microwave and fridge in the room was a good benefit. My room was near a set of stairs which was the only noise I heard. The heater worked beautifully - no funny smell and temperature was great - I think that could have been the best feature of the room when I saw that it was nice/new and didn't have that awful stink so many other hotels have. I opted not to use the shower, since the cleanliness of the bathroom was in question. Front desk staff were friendly and professional.

  • Stayed: March 2013, traveled solo
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Review collected in partnership with Days Inn
Thank Paige E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanaS054, General Manager at Americas Best Value Inn - Vandalia, responded to this reviewResponded March 27, 2013

Thank you for taking the time to respond to the Wynreview survey. I apologize for any inconvenience you may have incurred with the bathroom. It is not the norm to have the bathroom in disarray as you mentioned. I would like to discuss this further with you so that I may correct where correction is needed. Please get in touch with me via telephone at 618-283-4400 to discuss this matter further.

We appreciate you letting us know where improvement is needed. Again, please accept my apologies. It would be our pleasure to serve you again in the future if you are in the area.

Thank You!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013 via mobile

It is an older place - BUT very clean. The staff is very friendly. Had eggs and sausag gravy. The beds aren't bad. Plenty of pillows. Right off he interstate. Have to drive a few miles into town to find a little more restaurants. But not a bad drive.

  • Stayed: March 2013
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Thank Alldigitalsatellite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanaS054, General Manager at Americas Best Value Inn - Vandalia, responded to this reviewResponded March 18, 2013

Thank you for taking the time to complete the review. We greatly appreciate hearing what our guests think of us. The eggs and sausage gravy that were provided for breakfast are above the Days Inn Standard. However, we believe our guest is looking for a more healthy breakfast than just the cinnamon roll. It is our pleasure to provide just that breakfast. If you are this way again, we look forward to serving you.

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Reviewed March 12, 2013

Loved the convenience right off the interstate. The staff was friendly. The room was
old, but clean.

  • Stayed: March 2013, traveled on business
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Review collected in partnership with Days Inn
Thank Dana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanaS054, General Manager at Americas Best Value Inn - Vandalia, responded to this reviewResponded March 14, 2013

We sincerely appreciate you taking the time to complete the survey. It is very important to us, and we do listen. It will be our pleasure to serve you in the future if you should happen this way again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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