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“Excellent, Friendly, Comfortable stay !!!!”

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Premier Inn Shrewsbury North (Harmer Hill)
Ranked #1 of 1 Hotels in Harmer Hill
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent, Friendly, Comfortable stay !!!!”
Reviewed December 30, 2012

Staff were very friendly, they couldn't do enough for you. We ate next door in the resturant, food was faultless, there was ten of us eating and they didn't get one meal incorrect. Breakfast was lovely and offered a great choice of hot and cold food. Good location. Rooms were very comfortable and just what you want. We stayed for two nights and thouroghlly enjoyed our stay.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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404 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • French first
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English first
rhyl
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 30, 2012

We booked 3 nights stay at this hotel the room was dark and dingy all day it backed onto a hedge
and had to have the lights on in the daytime.
My wife and i rate the bed as the 2nd worst bed we have ever slept on.It was rock hard and it gave us both bed backs and myself a realy bad neck and frozen right shoulder .She slept on the couch the next night but i slept in the bed.In the morning i couldnt wait to book out and go home.via Boots to get some Deep Heat for my aches.So sorry travel lodge for not using you this Christmas i wont stay in a Premier inn ever ever ever again

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank vegas2Rhyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Shrewsbury North (Harmer Hill), responded to this review, January 10, 2013
Thank you for your review.

At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced at our hotel.

Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel.

Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up.

Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

Naina

Online Customer Service Team,
Whitbread Hotels & Restaurants.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 24, 2012

We took 5 rooms at this hotel for a wedding, and every member of our party were impressed by the service provided. Reception was welcoming, the bar staff friendly and the food great.

The rooms were all clean and comfortable, with plenty of pillows & towels and the air-con worked well as a heater.

Santa was there with his elves helping in the restaurant to the delight of the children around.

We would definitely recommend a stay here.

Room Tip: Room 3 had a lorry delivering just outside it quite early one morning (it is on the edge of the grou...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michele_Jennings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chorley, United Kingdom
Level Contributor
202 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed December 18, 2012

It seems a strange place for a hotel, out in the wilds of Shropshire, but this is fine. With Premier Inn, you know what you're getting, and that's important. Free WiFi for 30 minutes is a bonus, and let's you catch up with emails, although 3G works fine here, too. Good for business visits and a leisure break.

Room Tip: Ask for an even numbered room on the ground floor; odd numbers tend to be a bit noisy with passers-b...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry_Marsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Coast
Level Contributor
130 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 12, 2012 via mobile

What did they do again? They provided great service in a clean and friendly environment. The staff here were so warm and friendly. The breakfast is cooked to order ( not a buffet) and it's cooked well. I'll definitely be back when stopping over for my next client meeting.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roastspud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greystones, Ireland
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 22, 2012

We had booked the disabled room online in advance and were very pleased with its size. The bed was too low though, and the helpful staff were able to provide stilts to raise it up the extra 6 inches. Plenty of room in the bathroom as well, and the fold-down shower seat and folding handrails are excellent to secure yourself when transferring from w/chair. An excellent location for visiting nearby Shrewsbury town centre, and the adjoining Bridgewater Arms does a range of traditional and modern dishes. Very pleased with our 2-day stay

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Conor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotherham
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 19, 2012

We travelled down to Shrewsbury for a 2 night stay and chose Harmers Hill Premier Inn as we have always had good experiences with Premier Inns. We were not disappointed with our choice.

The staff were first rate - from the receptionist to the waiting staff - and nothing was too much trouble. The rooms were spotless and well-equipped, the bed being one of the comfiest I have slept in. We ate breakfast on both mornings and dinner both evenings in the adjoining Bridgewater Arms. The food was excellent quality.

The only negative point we can make about our stay was trying to find the location late at night in torrential rain - we followed satnav directions and originally thought we had driven too far as it is quite a way down a long winding road.

Room Tip: We had rooms 7 and 11 which were on ground level and could be quite noisy at night due to their prox...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Shrewsbury North (Harmer Hill)

Property: Premier Inn Shrewsbury North (Harmer Hill)
Address: Wem Road, Harmer Hill SY4 3DS, England
Location: United Kingdom > England > Shropshire > Harmer Hill
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Harmer Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Shrewsbury North (Harmer Hill) 3*
Number of rooms: 40
Official Description (provided by the hotel):
Less than a 20-minute drive from Shrewsbury Castle, Severn Theatre and Quarry Park in the town centre. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Shrewsbury (Harmers Hill) Hotel Shrewsbury

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