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Reviewed May 8, 2017

The staff was great but the bed and pillows were like sleeping on rocks! We had a king suite but there wasn't a table and chairs to sit at in our room. Our daughter had a double room and she did have a table with 2 chairs.

Room tip: It was loud because there was a soccer tournament in town.
Date of stay: May 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Vicki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, General Manager at Eastland Suites Hotel & Conference Center - Champaign-Urbana, responded to this reviewResponded June 29, 2017

We are so sorry we weren't able to provide an enjoyable experience for you. We are doing our absolute best to fix the issues you have addressed for our future guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2017 via mobile

We have been here for almost 2 months, and the front desk staff have made us feel like we are family, Tyler is one of the best front desk associates​ I have ever dealt with. He has been on top of everything we have asked! Braxton, Gloria, Kara, and Jenny have been just as amazing! Thank you all for your compassion to us in our unfortunate time... Definitely the best hotel I have ever stayed in, clean, comfortable, and no problem guest or noise issue...

Date of stay: April 2017
Trip type: Traveled with family
Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, General Manager at Eastland Suites Hotel & Conference Center - Champaign-Urbana, responded to this reviewResponded June 29, 2017

Thank you so much for your kind review, Melissa! Our team is truly honored to be of service to families like yours, we all agree that kindness helps tough times seem not so bad. Please come back and visit us again soon!

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Reviewed April 3, 2017

Coming from Germany, exhausted and with high standards regarding to noises and smells, I had a hard check-in-night. Even though I had a few complaints, followed by some room switches the staff (Tyler and Braxton) never lost their patience and were perfectly kind.

After the starting issues the stay was great in my opinion. The Frontdeskstaff was very friendly, hotel kitchen was good (only tried pizza) and inexpensive. My room and the bath was perfectly clean. I used the hotel-taxi service mostly twice a day to get to my workplace. It worked out everytime and during the drive you are able to talk about the city (for a foreigner a good thing).

Room tip: first floor
Date of stay: March 2017
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank Yannick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, Manager at Eastland Suites Hotel & Conference Center - Champaign-Urbana, responded to this reviewResponded May 12, 2017

Thank you so much for taking the time to share your experience. It is absolutely our goal to resolve any issues our guests may encounter to insure an overall great experience, and we are so happy to hear this happened for you. We certainly hope to have you back as our guest again soon!

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Reviewed April 2, 2017

Right off of I-74 at the Cunningham exit. We have all had the typical Hampton Inn style free breakfast, they all taste the same. This place, it had really tasty breakfast food. The sausage had just the right texture and was delightfully spicy. The scrambled eggs tasted like eggs. And there was a hash brown potato dish that was very tasty as well. My wife loved the mattress and slept well. If I can get a booking during college football season, I shall stay here.

Room tip: The property is spread out, so you will probably have a bit of a hike to get to your room.
Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Glenn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, Manager at Eastland Suites Hotel & Conference Center - Champaign-Urbana, responded to this reviewResponded May 12, 2017

Thank you so much for your wonderful review. We are so happy you enjoyed our breakfast and your overall accommodations! We hope to have you as our guest again soon!

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Reviewed February 19, 2017

When we come to visit our son and his wife (and now our grandson) we usually stay for a week at a time. Eastland Suites is always extremely considerate of our needs. (Three stays so far, and more to come) The "king suite" rooms with a kitchenette and sometimes a fireplace are extraordinary and comfortably laid out. Add to this the fantastic breakfast buffet and we are very happy to stay here again and again.

The staff is professional and friendly, the desk, the attendants serving breakfast, and the cleaning staff. We are always made to feel that everyone wants us to return, and we will certainly do so! Any special needs or requests we have had are magically and cheerfully addressed. Great place!

Date of stay: February 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Howardcolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel B, General Manager at Eastland Suites Hotel & Conference Center - Champaign-Urbana, responded to this reviewResponded February 22, 2017

Thank you so much for your wonderful review and your loyalty! We are so happy that we are able to take care of all of your needs while you are here- it is our pleasure to do so. We certainly look forward to having you back soon and congratulations on your new grandson!

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