I use tripadvisor anytime i'm in a new area and need to get an opinion on where to go, eat, stay, etc. there were some negative comments for this hotel, but since it was just me this business trip (and not with my family), i decided to make the jump and see how it really was. the main reason i choose any hotel is hot breakfast, free wifi, and better gym facilities. first impressions - the hotel parking lot needs redone as the asphalt is crumbling and makes me wonder what else is to come. high points - an actual gym (cardio machines do not mean 'gym', so other hotels need to learn), huge pool, hot breakfast, huge rooms with separate bedroom from living room, a little bar that has reasonably priced food and drinks, 1 free drink coupon each night, and walking distance to cracker barrel and a steak-n-shake were the good things to report. the bad things go as follows - i reported on a hotel-provided maintenance card some things in my room that needed looked after before i got back from my day and none of them were addressed, and one of them was a lack of working wifi. they quickly offered me another room but even though the layout was the same, the general feel of the room seemed "cheaper" than my previous room. the bed linen and comforter on the first room was hilton-like (please use these linens throughout), and the 2nd room was more like a days inn. while the things broken in my first room were in good condition in my second room, the wifi was sketchy at best. i ended up both nights returning to the bar area to finish doing my work from the blazing speeds offered from the lounge's access point. i did a walk through the hallways with my laptop trying out different access points and testing connection speeds via speed test.net, and realized their WLAN system needs either major maintenance or a complete overhaul. some access points connect to my laptop while others wouldn't, some had internet access and others didn't, and some had the speed of a dialup modem when others were blazing fast. just looking for some consistency here - as the rooms look like broken things are getting replaced with better stuff as they break, but this kind of upgrade could take awhile. greg, the bartender, who clearly had past hotel service experience was the diamond in the rough for this place. he was overly accommodating, trying to help as best as he was empowered, to try and make sure i had a good stay and rest of my evening. don't lose this one. the front desk staff also needed better training, as their responses to my issues (e.g. wifi issue) were met with uninformed/unqualified answers explaining how they thought wireless should work (wrong!) and it might be my computer (no). i see remnants of a great hotel at some point in it's lifetime but it appears management has let it slip a bit. i really wanted to like this hotel, but i don't know if the high points would be enough to sway my family's vote after experiencing the lows. i would try this place again in a few months assuming that was enough time for management to make some changes.
- Official Description (provided by the hotel):
- Conveniently located in Champaign-Urbana, just off Interstate 74 and only minutes from the University of Illinois and regional business districts, Eastland Suites Hotel & Conference Center offers you well-appointed accommodations and superb amenities, including daily complimentary hot buffet breakfasts, the largest indoor heated hotel pool in the region, nicely appointed standard double rooms, queen and king suites (some with fireplaces), as well as flexible meeting spaces and supporting services for conferences, banquets, and wedding receptions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets and getaroom.com so you can book your Eastland Suites Hotel & Conference Center of Champaign-Urbana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Eastland Suites Hotel And Conference Center Of Champaign-Urbana
- Eastland Hotel Urbana
- Eastland Suites Hotel & Conference Center Of Champaign-Urbana IL