Arrived by bicycle to be informed 3000kip parking and 5000 to see the falls.The 5000kip is essentially an admission charge for entry to the resort as you cannot possibly miss them while having a local brew.More spectacular during the wet season no doubt.You cannot get up close but worth a photo from afar.I say 'cold reception' as the manager, I now know as Alex seemed inconvenienced to have me there and did,nt want to make me a coffee with one of the stove-top pots saying they were for sale.I then noticed they were coffee stained and obviously used.He said only available in the afternoon when I showed him the compacted grounds in one.He then reluctantly made me one which was nice,nicer if it had been made without the fuss.I checked out reviews whilst waiting and quoted his name to him.Being surprised he shook my hand and I gave him mine.He then warmed a little and it became obvious he felt he was run off his feet.The place had only a couple of people there at the time.He then said full everyday.He indicated he was from Hanoi and the job allowed for little time to return home.Perhaps he had justification
for his grievances so this is not a personal attack. But a suggestion
that the powers that be here,create better conditions for their staff and with that more positive feedback from visitors and therefore good for everyone including their success in what is a beautiful natural attraction. On the way-out I raised a wave thanking security he refrained from any response? So perhaps this is an indication of low morale throughout the site. I thought of making Alex aware of such review but could,nt gauge what reaction I would have got in response.Perhaps another visitor with a better experience will.And hopefully such posts can be received as positive criticism.
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