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“An welcome sight during the ice storm!”

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Holiday Inn Express Tuscola
Ranked #2 of 4 Hotels in Tuscola
Certificate of Excellence
Bolingbrook, IL
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“An welcome sight during the ice storm!”
Reviewed January 27, 2014

After reading the other reviews recently from this hotel, I also wanted to add in my compliments to the staff of this hotel. We were on our way back from South Florida to Illinois and yes, we got stuck in the ice storm the night of Jan 5th around 4:30 pm. We had been stuck in traffic, at a standstill, for 11 hours. At 3:30 am, traffic opened up our hotel in Mattoon had given our room away. After calling around, we finally found availability at your hotel.

On arrival, the front desk clerk was very accommodating to us. I didn't catch her name, but I believe she was the night auditor. Breakfast was just beginning to be served, and she made sure we had plenty of food set out for us and the other guests. She was also very pleasant and as another review said, they could have gouged us for much more money, but didnt. The room was nice, spacious and clean. Beds were comfy as well.

As the town is not that big, there is an outlet mall right within walking distance from the hotel. There is a Denny's that we frequented a few times very close as well.

I would definitely recommend the hotel to anyone looking for a friendly staff, with rooms at a decent price.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike60490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley S, General Manager at Holiday Inn Express Tuscola, responded to this review, January 29, 2014
Thank you for taking the time to write such a nice review about your stay with us during the storm! It's heartwarming to know that even in times of stress and disarray we can make people feel at home in our hotel. Next time you are in the area we would love to have you stay with us again! And this time maybe you can make a trip to the mall!
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117 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Saint Joseph
Level Contributor
78 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 15, 2014 via mobile

During the huge storm that came through we were forced to pull off the road. The front desk was helpful and friendly. I was apparent by the volumes of folks coming off the road later that night that she was going to have a busy night. We went to start the truck lager that night due to cold weather an she was still smiling! Rooms were clean and comfy. Full hotel but not noisy.

Stayed January 2014, traveled on business
Helpful?
Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albia
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 10, 2014

Unplanned stop for the night due to absolutely horrendous weather. Pulled off the exit, stopped to fuel up vehicle, called HIX reservations. They hooked me up with a room. Got there, many people trying to get rooms and most were denied due to being sold out. The weather was absolutely atrocious and everyone was looking for a place to stay. I started to get worried that I was going to be told that my reservation was no good and that I would be without a place to stay. Not the case, was taken care of by the lady working the front desk. Pretty sure she was the only employee working. She was absolutely slammed with people, phone calls and she got through it extremely well when I was standing there. Anyway, got checked in and to room. Room was super clean, got a great night sleep, got up, had a great breakfast and got back out on the road. The price was in the sweet spot for a price range as well. They could have taken advantage of the situation and jacked the rates way up due to the blizzard, but they took care of me and treated me right! If ever in the area and I need a place to crash for the night, I would definitely stay here again!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley S, General Manager at Holiday Inn Express Tuscola, responded to this review, January 13, 2014
Thank you for taking the time to review your stay at the Holiday Inn Express in Tuscola! I am glad you enjoyed your stay with us despite the horrible weather we had that evening. It was a very busy evening with a lot going on and only myself to deal with it but we got through because of the patients of those on the phone and standing in line. We look forward to having you stay with us again in the future although next time we hope it is a leisure trip instead of the horrible weather!
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green bay,wi
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 8, 2013

No complaints, front desk was good, good nights sleep, breakfast was also good..only stayed one night while traveling, would recommend as a stop on the way..Indoor pool looked nice..nobody in there but we did not use it

Room Tip: room 307 If I remember right was at end of hall nice and quiet
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Vernon, Illinois, United States
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 26, 2013

This hotel was very clean and convenient. Its right off the interstate and the price was reasonable. The reason for the title is that it is right next to the Tanger Outlet Mall so there are a ton of shops for the ladies, from Old Navy to Childrens Place, to Harry and Davids. The only down part is not the hotel but the area. The only restaurants nearby are Denny's and Pizza Hut and a few other fast food places. The hotel also sits right next to the interstate which could be noisy for light sleepers. All and all it was a comfortable stay and the hotel was great.

Room Tip: For light sleepers, ask for west side. I also prefer top floor so you don't hear people above yo...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley S, General Manager at Holiday Inn Express Tuscola, responded to this review, September 3, 2013
The hotel is located directly across the street from the outlet shops and that does seem to bring a lot of groups to the area. Tuscola could use some more restaurants in the area however their is a wonderful little place to eat downtown called Flesor's Candy Kitchen! They are open until 6:00 in the evening and make their own chocolates and ice cream! Next time your in the area you should swing by and check it out! We're glad you enjoyed your stay and look forward to seeing you again in the future!
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IL
Level Contributor
268 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed August 14, 2013

This was exactly like every other HIE- the same look, the same smell, same furniture, same food for breakfast; there really isn't anything really great I could say. The rooms were clean and the personnel were all nice enough. There were a couple of ants in my room by the window and in the breakfast area I noticed they had some ant traps lying on the floor- not sure if they've hired a "bug guy", but maybe they should.

There is a large outlet mall right across the parking lot, but no good restaurants within walking distance- only fast food, a Pizza Hut, and a Denny's.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tc3399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley S, General Manager at Holiday Inn Express Tuscola, responded to this review, August 16, 2013
We are glad to hear that our property matches up to other Holiday Inn Express' in terms of cleanliness, service, and appearance. The IHG brand puts a lot of work into making things uniform so expectations are meet from one place to another. I truly do apologize that you had ants in your room and hope you told the desk so it could be taken care of right away! The ant bait in the breakfast bar are there to lure the ants that find their way in from the field right next to the property from the food. One of the down sides to a rural area I suppose! We do hope you'll stay with us again in the future if you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anderson, South Carolina
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 6, 2013 via mobile

We are Priority Members and booked a night's stay at this hotel with points. Due to a previous issue we had with our points booking being incorrect, we called this hotel in advance and spoke with Michelle. She was professional, pleasant and provided instructions to help us correct the issue. When we walked in the lobby, Michelle greeted us with a smile, promptly checked us in, and apologized for our inconvenience, even though she was not to blame. The hotel room was clean. The breakfast area was kept clean even though we were there during a rush. Michelle was again very pleasant and thanked us for our stay as we left. I would not hesitate to return to this hotel.

Stayed August 2013, traveled as a couple
Helpful?
Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Tuscola

Property: Holiday Inn Express Tuscola
Address: 1201 Tuscola Blvd, I-57 & IL 36, Tuscola, IL 61953-2056
Phone Number:
Location: United States > Illinois > Tuscola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Tuscola
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Tuscola 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the newly renovated Holiday Inn Express in Tuscola, Illinois. We are conveniently located 25 minutes from University of Illinois and Eastern University. We are adjacent to Tanger Outlet Mall and the Red Barn, we are minutes away from Iron Horse Golf Course and downtown Tuscola. Other local attractions include Rockome Gardens and Central Illinois Amish Community. We are only 8 miles from Arcola home of the nationally famous Lawn Rangers and Raggady Ann and Andy Museum. We are located just 20 miles north of Lincoln Log Cabin and 70 miles west of the Lincoln Presidential Library and Museum in Springfield. After working out in our fitness center you can either relax in our indoor pool and hot tub or in one of our newly renovated rooms and watch one of our 60 cable channels on a 32' flat screen television. For your small meetings please inquire about renting our luxury conference center. ... more   less 
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Also Known As:
Holiday Inn Express Tuscola Hotel Tuscola
Holiday Inn Tuscola
Tuscola Holiday Inn

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