I've also had the "disappearing waitress" and "waiting forever" for the food experience here on Friday and Saturday nights and then cold food arrives. Tried it weekdays and all was well, both the food and service. The management seems to be indifferent to the weekend service situation, as this has gone on since their opening week, so I head up the river to The Appoach in Meredosia to actually get what I had hoped for at the Boatel. They've made a huge investment and have created a beautiful riverfront facility in Naples. The place has great potential. I wish them well, hope they improve, and will still be back from time to time to observe their progress, but by any reasonable standards, the weekend service scene and hurriedly prepared food is unacceptable.
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