After visiting this motel several times when it was the Ramada, I was excited that it was bought by the Holiday Inn chain. We are priority club members. We booked the kids suite. I will not return. They had soccer teams there and the parents are to blame. The kids ran rampant, the parents were drinking beer out of coolers in the main room next to the pool. The pool was dirty, then once the rampant soccer kids were all in it and running all over the entryway, hall ways, you name it, it only got worse. My kids couldn't swim. The parents were as loud as their kids, the staff ignored them since they were paying customers. I guess my money isn't anything. After a full night of the other kids thumping up and down the hallway,making as much noise as they could, and racing each other I was surprised my kids got up early since we all had a hard time sleeping. They wanted to go swimming. The pool was horrible. I wouldn't let them. Thank goodness we had a whirlpool tub in our room. They played in that. NOW the best of all, we got bit by bugs. The boys were scratching...I did but thought maybe I had an allergy from something. No, the Dr. said it was bites from insects and suggested it must have been bedbugs. I called the manager and she said she had tons of people to call and apologize for the way the other "guests" were so we weren't the only ones. She was going to spray our room and offered about 1/8th our money back. This isn't the way to do business. This isn't the way holiday inn should be. We won't be going back.
- Official Description (provided by the hotel):
- Our BEST WESTERN Troy Hotel offers an exceptional location located off I-55/I-70 at Exit 18 in Troy, Illinois. St. Louis businesses and attractions are just 20 miles southwest of the BEST WESTERN Troy Hotel. Leisure guests appreciate being close to all the fun that St. Louis offers. You can cheer for the Cardinals at Busch Stadium just minutes away. While in Troy, Illinois, hotel guests can visit the Gateway Arch, enjoy the St. Louis Zoo or visit the city's exciting museums, including the Science Center and Botanical Garden. Guests can also visit major Universities, such as SIUE, SLU, Washington University, and SWIC. Since the hotel is so close to St. Louis, corporate guests can easily get to the area's top corporate offices including Anheuser-Busch(R), Boeing, ConocoPhillips and Freightliner(R). Guests can also visit nearby attractions like Villa Marie Winery & Banquet Center, Gateway(R) Conference Center, Gateway Fun Park, Splash City Waterpark, Gateway Motorsports Park. In addition, be sure to take advantage of our free high-speed Internet, a well-equipped 24-hour business center and a 600-square-foot meeting room with accommodations for up to 20 guests. At our BEST WESTERN Troy Hotel, we offer the amenities that make every stay relaxed and comfortable. After a day of meetings, you can relax in the indoor pool or workout in the well-equipped fitness center. The complimentary, full hot breakfast bar lets you start your day off right. And our inviting rooms offer an oasis of comfort with upscale perks. With our dedicated and extraordinary staff, we will make your stay with us a time you will never forget. Book your stay at our BEST WESTERN Troy Hotel today. ... more less
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- Also Known As:
- Holiday Inn Express Troy Hotel Troy
- Holiday Inn Troy
- Troy Holiday Inn