Made a 7:30 reservation on Wednesday for Friday night. Arrived at 7:15 and checked in with the hostess. Was told it would be about 20 minutes. No problem. Had a seat at the bar and ordered a bottle of wine. Watched 15 to 20 people come into the restaurant while waiting and saw them get seated as we continued to wait. Asked the bartender if it was usual to wait that long with a reservation. He said it was not uncommon. Turns out the bartender was also the owner. His way of dealing with the delay was to say "there's nothing I can do about it". We finally got seated at 8:00. The food was very good. Our waitress was very attentive and apologetic regarding our delay getting a table. Like I said the food was good. However I felt the owner could have made some type of effort to make our experience at his restaurant a more pleasurable one. A little more sincerity in his response would have gone a long way as oppposed to his flippant response. Obviously the restaurant does a good buisnesss. I wonder how long it will continue with an owner who does not make that extra effort to keep his customers happy. For the $80.00 a bottle of wine and two dinners cost me I can find many other places to eat in the area who might feel that their customer base is their most important asset.
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