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“I'd Do It Again” 5 of 5 bubbles
Review of Hilton Garden Inn Chicago/Tinley Park

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Hilton Garden Inn Chicago/Tinley Park
Ranked #2 of 9 Hotels in Tinley Park
Certificate of Excellence
Killeen, United States
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“I'd Do It Again”
5 of 5 bubbles Reviewed September 19, 2013

We'd do it again. As a matter of fact, we did and we are. Had the feel of a delightful family inn. Everyone was helpful and friendly. Service was prompt and efficient. We stayed here last month and are back for 2 more stays this month. Highly recommended by a satisfied customer.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Manfred A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review, October 24, 2013
Thank you for taking the time to review our property in regards to your last few stays with us. Your words go farther than you know to help motivate our team. We appreciate your feedback, which is evaluated by our management team to address the needs and experiences of our guests. I see your loyalty to our program has moved you up a tier. You're well on your way to some fantastic perks. You are always welcome at the Hilton Garden Inn Tinley Park, and we hope to see you again in the near future.
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464 reviews from our community

Traveler rating
    222
    148
    52
    31
    11
See reviews for
167
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165
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Danbury, Connecticut, United States
Level Contributor
269 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 1,363 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

The hotel is impeccable just like any other Garden Inn that I have stayed at in other cities. I have found Garden Inns to be upscale, This hotel as expected was very comfortable, cozy and noise free. Cook made a great "made to order" - Vegetarian Grilled Cheese and Veggies Sandwich on Whole Wheat bread for me upon request - MUCH APPRECIATED!

Staff was very friendly and professional and caring. Restaurant and bar serve great evening food and there is a variety of Vegetarian options which is extremely important to me. Housekeeping was very efficient!

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank MALAYAPPAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review, October 23, 2013
It is so nice to have friendly guests like you stay at our property. I am happy we were able to accommodate your needs during your stay. Thank you for being a Gold member and for your loyalty. We hope to see you again for a future work trip or maybe a family trip to our wonderful city!
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Crawfordsville, Indiana
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 12, 2013

One night stay for a wedding. Key cards never worked right, overheard guest in front of me in line having same problem. Staff tried one time to fix it, never heard any thing about from them again. Room was clean and spacious, beds were comfortable.

  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank wanttogomore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review, October 22, 2013
We are very happy to have served you as our guest for such a happy occasion. I am sorry there were some difficulties with keys during your visit. Please understand this is not a a typical experience with our property. We found the issue and immediately rectified the situation. I only wish the solution happened much faster. Thank you for your patience during this time. We hope you give us another chance to redeem ourselves, maybe for a future wedding!
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Denver, United States
1 review
5 of 5 bubbles Reviewed September 9, 2013

This hotel was very accommodating for all of the wedding guests, bridal party and families. It was clean and all the staff was extremely friendly. I always enjoy staying at Hilton Garden Inn hotels, and this is just another one to add to the books og great experiences.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review, October 21, 2013
Thank you for the kind review of our property. As a Hilton Honors member we understand how consistency throughout our brand is important and we pride ourselves in delivering professional and caring service to every guest we meet. Thank you for your loyalty and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mokena, United States
2 reviews
4 of 5 bubbles Reviewed September 5, 2013

Staff professional and ready to service, food very good and kitchen help awesome, . rooms clean the hotel has a easy and comfortable feel, had some issues but the staff acted immediately. the price I thought for the area could have given you more or something extra, like cookies or ice cream to the room at nite , but nothing offered, that was a let down for the price paid.

  • Stayed September 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hazel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review, October 11, 2013
Thank you for your recent stay with us and taking the time to review our property. We always appreciate it when our guests let us know how we did and what we can improve on. I am glad to see that your time with us was enjoyable. The entire staff takes great pride in trying to make our guests feel at home. Thanks again, and we hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Lenox IL
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

I'm not one to gush about chain hotels, but they really deserve a pat on the back. The staff was lovely the entire time we were there. It was so nice to have a restaurant in the hotel and it was pretty good.

My only gripe is that the pool was a bit chilly, but they corrected this pretty quick.

If you're traveling this way, I would stay here again.

Room Tip: Staying on the top floor was best, during my two trips here. It can get a bit noisy if someone heav...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Doug W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review, October 10, 2013
We were delighted to hear that you enjoyed your stay with us. I'm sorry about the chill in the air at the pool and happy we could fix it quickly. Thank you for your amazing review. We love having great guests like you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonners Ferry, United States
1 review
4 of 5 bubbles Reviewed August 29, 2013

The staff was very friendly and accommodating. Room was clean. The bar could have had a better offering. The hotel picked us up at the train station, and returned us to the train station the next day.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review, October 9, 2013
Your kind words go farther then you may know. It's great guests like you keep our team motivated. I hope the concert was good and that you enjoyed yourself in our exciting city! Our F&B manager is working on expanding our bar offerings for our leisure travelers so please look out for some specials during your next visit. Thank you for being our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Chicago/Tinley Park

Property: Hilton Garden Inn Chicago/Tinley Park
Address: 18335 Lagrange Rd, Tinley Park, IL 60487
Phone Number:
Location: United States > Illinois > Tinley Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Tinley Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago/Tinley Park 3*
Number of rooms: 117
Official Description (provided by the hotel):
A perfect choice for hotels in Tinley Park, IL, the Hilton Garden Inn Chicago/Tinley Park is conveniently located off I-80 close to shopping, dining, golf and entertainment. Hotel guests can enjoy breakfast, lunch, and dinner at the Great American Grill, located on property. If you prefer to eat in your room, you can order room service or take advantage of our 24-hour Pavilion Pantry for a quick snack. Both business and liesure guests is sure to enjoy our complimentary WiFi access, as well as our swimming pool and fitness center. Slip into comfort and end the day in our adjustable Garden Sleep System for a good nights rest. ... more   less 
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Also Known As:
Hilton Garden Inn Chicago/Tinley Park Hotel Tinley Park
Hilton Tinley Park
Tinley Park Hilton

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