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“Renovations take the gloss off”

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Comfort Inn & Suites Tinley Park IL
Ranked #9 of 9 Hotels in Tinley Park
Melbourne, Australia
Level Contributor
62 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Renovations take the gloss off”
3 of 5 bubbles Reviewed November 4, 2011

We were warned when making the reservation that renovations are under way here. They're not intrusive but there are workmen going up and down in the elevator at all hours, so be prepared to mingle with them. Also, there's the occasional loud thump overhead.
Reception was very friendly and fast. The room needed renovation so I can't complain that it's happening floor by floor right now. When it's done, I'm sure the rooms will look great.
We stayed here three nights and were comfortable, with nothing but the above issues to note.
Check-out was far less friendly; the desk clerk had a definite attitude to doing anything whatsoever except look surly.
Would I stay again? Yes, once renovations are complete. I have a few tricks of my own for surly clerks.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linds4516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin P, Manager at Comfort Inn & Suites Tinley Park IL, responded to this review, June 11, 2012
As of February 10, 2012, the former Comfort Suites is now the Newly Renovated Comfort Inn & Suites. The Hotel has gone through a complete renovation. All common area, including: Lobby, Business Center, Fitness Center and Breakfast area have been extensively up graded. The guest rooms all have new furniture, carpeting, beds, vanity sinks, 32" LCD TV and sitting package. We are really excited about our new look. We now offer complementary shuttle service (5 mile radius).

Thank you to all guests who have supported us in the past, and a warm welcome to all new Guests.

Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
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    17
    8
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Muskegon
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed September 19, 2011

Oh my...what a horrible experience!!
The receptionist must get a bonus for being extremely crabby!! She doesn't look at you, never smile or pleasant, snippy, and the list goes on... I am in hotels a lot and this was the worst experience I have ever had at a Comfort Suites. This same woman was on duty when I checked in as well as in the morning. When I asked for some hot food for the continental breckfast she replied, what you see is what you get.
I've been to the Sleep Inn next door before and if I stay in the area again, I will definitely go there! The receptionist is smiling and very helpful. The breckfast room is small but has a large variety of foods to start my day! I really like Sleep Inns with lots of lights in the bedrooms and the large shower; plus the electric socket is at the desk level for my laptop and I don't have to go searching by crawling on the floor like I do at Comfort Inns.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank TheBaldEagle52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin P, Manager at Comfort Inn & Suites Tinley Park IL, responded to this review, August 30, 2012
Sorry for the less than satisfactory stay. We were extensively renovating the property during the 2011 Summer and Fall season. Please do give us another opportunity once we complete our renovations, Spring 2012. I'm sure you will be pleased with our new and updated product.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 15, 2011

It was a nice clean motel with good-size rooms. It seems to be fairly new, not too fancy. It had a pool, but not a hot tub. Breakfast was pretty good with two kinds of waffles, scrambled eggs, and other items. The neighborhood looks something like an industrial park, with nearby law offices, a couple other motels, and some kind of light industrial firm. Within walking distance are an oriental restarant, a strip mall, and a gas station. We ate at the deli at the strip mall and bought chips at the gas station.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank danbohan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, IL
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 7, 2011

While the hotel seemed clean and the location was good, the business center and fitness center were closed for remodeling and the ice machine was out of order. The front desk gave us the run-around. I had reserved a roll-away bed on the internet - only to be told that they did not have any roll-away beds at that location. However, when we checked out, we were charged for a roll-away bed. When we questioned the charge , the same person at the front desk who had previously told us that they had no roll-away beds at that location asked us if we had a roll-away or not. We got the feeling that they would tell stories or make up excuses depending on the day. Also, the room description said "partial room divider" - but this room was no different than any other standard hotel room that I had been in - and there was no such "partial room divider". There definitely wasn't anything sweet or suite about this hotel.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Duley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontiac, IL
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 30, 2011

We stayed for one night at this hotel and it was one night too long! The room was dirty. The paint was peeling off of the walls and there was something splattered on the walls. The pool was super small and dirty also. The staff was rude and didn't bother to go out of their way to help us. We will never stay at this hotel ever again!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Rebecca9320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 26, 2011

We stayed here for 3 nights and it was very comfortable. The room was not very spacious, but it did accommodate all 5 of us that stayed there. The continental breakfast was good and filling, with plenty of choices hot and cold. We were located near the freeway and surrounded by a variety of places to eat and shop. We were not at the hotel much at all, but there was an indoor pool. The hotel was pretty much quiet and we were able to rest well at night. I would stay here again...

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DonneneB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed August 11, 2010

Basically a older Comfort Suites. Other Hotels are very close around this one. Room showed it age, Hallways, lobby were in good shape. Paint and carpets throughtout the Hotel and our room seemed newer., the bathroom was clean .The beds were fine, but the sink area and furinture were tried looking. The small sleeper couch was stained, dirty and has a big burn hole in it, no smoking? Noise also, but got quiet around Ten. Pool small but looked clean, breakfast typical. For the lower rate compared to nearby Hotels it was ok for one night ,but for any longer I would look elsewhere.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michigantraveler70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Tinley Park IL

Property: Comfort Inn & Suites Tinley Park IL
Address: 18400 Spring Creek Drive, Tinley Park, IL 60477-6236
Phone Number:
Location: United States > Illinois > Tinley Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Tinley Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Tinley Park IL 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Find our beautiful property conveniently nestled in the south suburbs of Chicago near Interstate 80, Interstate 57, and the airport. Recently renovated in 2015, our updated guest rooms are attractively decorated and meticulously clean. Enjoy comforts of home like free Wi-Fi access and a complimentary breakfast consisting of fresh fruit, eggs, meats, yogurt, cereal, and your choice of waffles hot off the griddle plus freshly-brewed coffee. Relax and unwind by our heated indoor pool and bubbling hot tub, or wrap up some work tasks in the onsite business center. With amenity-rich accommodations including flat-screen TVs, fridges, microwaves, and coffee makers, plan the most pleasant stay at our welcoming, smoke-free hotel. Find everything you need at your fingertips from free parking to a fitness center where you can keep up your exercise routine on the road. If you need anything at all, don't hesitate to ask our helpful 24-hour staff. ... more   less 
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Also Known As:
Comfort Suites Tinley Park Hotel Tinley Park
Tinley Park Comfort Suites

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