This hotel was terrible. We live in the area & decided for Valentine's Day to take our kids there for a family night/day of swimming & fun. The staff was VERY rude. They made us very uncomfortable by staring at us constantly like we were going to steal something. The water in the pool was freezing and the hot tub was barely warm. We asked them to turn the heater up and were told the pool was cold because it is cold outside! The bathroom in the pool area was discusting. The room smelled like cigarettes even though it was a non smoking room. I was not even comfortable enough to let my family walk without shoes on in the room. We decided not to sleep there I went to the front desk & spoke to the manager and he spoke to me like I was an idiot. While walking past the front desk with my kids getting ready to leave the manager and a woman continued to stare at us and make us feel very uncomfortable. Honestly I could not get my kids in the car fast enough. This hotel is not family friendly.
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- Also Known As:
- Comfort Inn Sycamore Hotel Sycamore
- Sycamore Comfort Inn