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“Brilliant staff”

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Premier Inn Reading South Hotel
Ranked #1 of 1 Hotels in Grazeley
Certificate of Excellence
Colchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Brilliant staff”
Reviewed June 2, 2014

The Staff went out of their way to accommodate our needs extremely helpfull and friedly, my friend and I had done a charity cycle ride around London at night and turned up there early, but they went out of there way to get our room ready for us asp so we could catch up on our sleep, The room was spotlessly clean. Ample free parking. Chef and Brewer pub on site. Would recommend to anyone.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberleyOpsMgr, Manager at Premier Inn Reading South Hotel, responded to this review, June 9, 2014
Dear jayne m,

We were surprised to see you at aruond 7:30am, perhaps the earliest check-in we have experienced! Fortunately the previous guest departed your room early, so we scheduled an early clean with housekeeping to help you get to your bed as quickly as possible. I have passed your feedback to housekeeping about the room cleanliness and they asked me to pass on their good wishes.

Regards
The Team
Premier Inn Reading South
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301 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
Swindon, United Kingdom
1 review
Reviewed May 27, 2014

We had 9 rooms booked for family to attend a wedding close by. Age range from 4 - 86. All rooms met our requirements. Staff were all welcoming and extremely helpfull in meeting our request for early check in.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberleyOpsMgr, Manager at Premier Inn Reading South Hotel, responded to this review, June 9, 2014
Dear Ann W,

We always do our best to accommodate wedding parties, sometimes it can be difficult as we rely on earlier guests departing in a timely manner. The reception and housekeeping teams worked together to ensure the rooms were ready for your party and I am glad we achieved that to your satisfaction. Thanks for your kind words I hope the wedding went well too.

Regards
The Team
Premier Inn Reading South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
2 reviews
Reviewed May 15, 2014

very good in all respects , good pub reasonable food , good ale , friendly staff , room 16 good , bathroom tended to let the room down , slightly looking tired . on the whole would recommend to anyone

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberleyOpsMgr, Manager at Premier Inn Reading South Hotel, responded to this review, June 9, 2014
Dear Peter W,

Thanks for the recommendation and your comments. Yes the hotel is starting to show its age a little, however we work hard to keep it maintained and the housekeeping team do their very best to make the rooms as clean and comfortable as possible. We are regularly complimented on the cleanliness of our rooms.

If you are ever in our vicintinty do pop in and say hello.

Regards
The Team
Premier Inn Reading South
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Telford
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 28, 2014

Brilliant staff top comfy room and good breakfast ! What more do you want for £50 !
The receptionist was particularly good !
Very pleased with overall experience, couldn't ask for more from a budget hotel

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stujrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberleyOpsMgr, Manager at Premier Inn Reading South Hotel, responded to this review, May 5, 2014
Dear stujrol,

I am glad you had a great experience with us, enjoyed your stay and found us to be great value. I have passed your comments on to our teams. Hopefully we will welcome you back next time you are in the area.

Regards
The Team
Premier Inn Reading South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 23, 2014

Lovely location in the countryside, but within easy reach of M4 (j11) or Reading etc. Pretty hanging baskets outside complemented the pleasant rooms and service inside. Our twin room was clean and quiet - the essentials as far as I am concerned - and the cheery staff contrasted nicely with the more usual terse approach of some other places. Didn't try the pub next door but it looked nice and has a good menu. This is a excellent alternative to the nearby M4 services/lodgings.

Room Tip: Rm 16 (Twin) is isolated and quiet
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheHappyEeyore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberleyOpsMgr, Manager at Premier Inn Reading South Hotel, responded to this review, April 28, 2014
Dear TheHappyEeyore,

Thank you for your feedback and recommendation. We pride ourselves on being cheery and especially welcoming. We are also proud of our location which has the best of both worlds, easy reach of main routes and a quiet rural setting. We have several rooms which are quiet, 16 being just one of them.

Thanks for choosing to stay with us.

Regards
The Team
Premier Inn Reading South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
Reviewed April 16, 2014

Staff went out of their way to accommodate our needs. The room was spotlessly clean. County location approx. 5 miles from Reading central. Ample free parking. Chef and Brewer pub on site. Would recommend


  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanne287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberleyOpsMgr, Manager at Premier Inn Reading South Hotel, responded to this review, April 21, 2014
Dear Joanne287,

Thank you for your kind words and recommendation. Our staff go out of their way to make our guests stay the best it can be I am happy that all your needs were met on this occasion. Hopefully we will see you back with us again in the not too distant future.

Regards
The Team
Premier Inn Reading South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
woodbridge uk
Level Contributor
303 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed April 13, 2014

Clean, quiet, comfortable. Very friendly staff but our room was not made up after our first night's stay. Staff quickly tried to rectify this late at night when we returned.
Breakfasts were good but evening meal at The Old Bell next door (part of hotel) was very ordinary.
Smell of sewerage near the reception door from the septic tank I presume.
Excellent Value

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberleyOpsMgr, Manager at Premier Inn Reading South Hotel, responded to this review, April 21, 2014
Dear john a,

Thanks for your feedback. I am happy that you found our hotel clean, quiet and comfortable and that we were excellent value. I do apologise for the fact that housekeeping did not clean your room after your first night's stay. I have spoken to the head housekeeper who informs me that there was a shortage of staff on that morning, and there was a mis-communication which led to the room being inadvertantly missed. This happens on only rare occasions for which I sincerely apologise. Hopefully it did not distract from your otherwise comfortable stay with us.

Regards
The Team
Premier Inn Reading South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Reading South Hotel

Property: Premier Inn Reading South Hotel
Address: The Old Bell At Grazeley Green Goring Lane | Grazeley Green, Grazeley, Wokingham RG7 1LS, England
Location: United Kingdom > England > Berkshire > Wokingham > Grazeley
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grazeley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Reading South Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Ideally located within easy reach of the M4. For shops and local amenities Reading town centre is only 6 miles away. Local attractions include Oracle shopping centre, Windsor, Reading Madejski Stadium, Legoland and Ascot and Newbury Racecourses. Our Reading South Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
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Also Known As:
Premier Inn Reading South Hotel Reading

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