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“Can't beat the price and value”

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Candlewood Suites Chicago O'Hare
Ranked #2 of 9 Hotels in Schiller Park
St. Louis
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Can't beat the price and value”
Reviewed October 23, 2012

I have stayed at this propery several times over the last several years and I have not been let down. The recent remodel was a welcome change and the new amenities are an upgrade. For the area, this is one of the most reasonably priced properties but you have to live with the location to get the price. Surprisingly, the proximity to both the Airport and the Expressway have not been a noise problem in my several stays.

My company offices are nearby and there are closer hotels to the office, but the prices vary so much and it is hard to be frugal in the Rosemont - O'Hare neighborhood. You won't walk to anything from here; it fits it's catagory of properties, not having a restaurant, etc. Be prepared to "order in" or get in your car to get meals. Fortunately, parking has never been an issue since they don't sublet airport parking like several other local properties. The appointments are decent if not plush; the recent remodel updated some of the room accommodations, but it is still styled as a value, extended stay property so it is not what I would describe as "luxury". I don't need luxury. If you want luxury, pay another $100 and stay in Rosemont proper.

The staff has been friendly, competent, timely, and professional, I don't ask for anything more. They were good about recognizing my Priority Club Status and the bonus bag was a nice surprise.

My only complaint with the particular room I was in was that it was hard to get it warm to my liking. I was on the 1st floor, I think it was the nearest room to the lobby, and I couldn't get my feet comfortable no matter how much I tweaked the thermostat. The temp worked properly but the ground floor probably had a concrete floor and just sucked the warmth out of the room.

Bottom line is I would stay here again and I probably will before the year end.

Room Tip: One side is the Expressway, the other side is the airport so pick your light preference. The ground...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WilliamF1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwsuitesoharesales, Sales Coordinator at Candlewood Suites Chicago O'Hare, responded to this review, October 29, 2012
Dear WiliamF1776,

Thank you for your continued stay with us here at the Candlewood Suites O'Hare, and your loyality to the IHG brand as a Priority Club Member! We are happy to hear good reviews on our recent rennovations, as well as the service that we provided. We hope to see you again soon.

Bet regards,

Katie
Sales Coordinator
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357 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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WATERTOWN
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2012

Stayed here in order to catch an early flight without having to haul all the way from downtown Chicago. Very good rate. And what a room! It is, indeed, a suite. Kitchenette, office area, large screen HD TV, king size bed, large bathroom with space around the sink for all your stuff.
The airport shuttle arrangement was fast and effortless. Staff was very service mind.
A local resturant, The Great Escape, will pick you up, take you to the resturant, and bring you back for free. Good food and quite reasonable prices.
If you have the need as I did, try this property.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LYNN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwsuitesoharesales, Sales Coordinator at Candlewood Suites Chicago O'Hare, responded to this review, October 29, 2012
Dear Lynn K,

Thank you for taking the time to write a review for our hotel. We always love to hear that our guests enjoyed their stay with us! The Great Escape has been working with us for years and we love their food as well! We hope to see you again when flying out.

Best regards,

Katie
Sales Coordinator
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Newport News, Virginia
Level Contributor
4 reviews
Reviewed October 21, 2012

Great, clean and spacious room. If traveling with a pet, not a lot of grass area for fido. Wasn't too thrilled with all the exterior painting going on throughout the day - perhaps the hotel could have let us know in advance. Otherwise, lovely room and worth saving the money staying int he airport area as opposed to downtown.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heidi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwsuitesoharesales, Sales Coordinator at Candlewood Suites Chicago O'Hare, responded to this review, October 26, 2012
Dear Heidi R,

We apologize about the unexpected painting of the building. We were not expecting the paniters for another week. Thank you for your great comments despite the painting of the building. We hope to see you again in the future!

Best

Katie
Sales Coordinator
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Aloha, Oregon
1 review
Reviewed October 16, 2012

I have stayed at this hotel on 3-4 other occasions and liked it then. Now, with the remodel of the rooms, "WOW". Such a comfortable place and free laundry facilities. Feels so much like home. Would recommend this hotel to anyone visiting the Chicago area.....and will definitely stay there again when the occasion arises.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phyllis29989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwsuitesoharesales, Sales Coordinator at Candlewood Suites Chicago O'Hare, responded to this review, October 25, 2012
Dear Phyllis29989,

We are so glad to hear that you like the renovations! Thank you for taking the time to write a review. We always like to hear what our guest think about the hotel. Hope you come back and stay with us againin the future!

Katie
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
114 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 13, 2012 via mobile

The place is great for extended stays. But it's far from down town and other attractions so a car is a must as well as patience for the crazy traffic. The full kitchen is a plus and if you're wondering about air traffic noise, amazingly there was none. So if you're looking to stay near the airport, I would chose this property over the Hilton.

Stayed October 2012, traveled on business
Helpful?
Thank maylee32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwsuitesoharesales, Sales Coordinator at Candlewood Suites Chicago O'Hare, responded to this review, October 25, 2012
Dear maylee32,

We are so glad you enjoyed your stay with us! It is our goal to make guests feel comfortable and at home when you are staying with us. Please come back and visit us again and thank you for you review!

Katie
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 2, 2012

We've been here for almost 6 months on business, and think the staff is very friendly and helpful.

The area is not the greatest, but as long as you have a car to get around, there won't be a problem. As a woman, I definitely would not walk anywhere alone, but they have a terrific little store inside the hotel that provides most items that you might need, a wonderful variety,and replenished often!.

The rooms have just been updated and are modern and clean.

The internet service for a hotel this large is generally fairly fast (when the hotel is not busy), and dependable, and is free!

The maintenance staff responds promptly to any issues that might come up.

The only 2 complaints or suggestions I would have are:

(1) The hotel uses a heavily-scented fabric softener/detergent on their linens, and for people who are skin-sensitive, have allergies, or just don't enjoy the fragrance, it can be annoying and a potential problem for the hotel, if someone has a bad skin reaction to this. We don't understand this, but it can be remedied by using the laundry room here to re-wash them since the laundry facilities are free (!!!) That is just terrific and extremely convenient!

(2) The other complaint or suggestion is that this is a very busy hotel (7 floors, i believe) with a lot of people who wish to use the fitness room at the same time in the morning, and it is only equipped with one working treadmill. There is other equipment, but everyone seems to want to use the treadmill. There was one other treadmill in the room that was damaged, and sometimes it works, but really should be replaced.

We had stayed at a Candlewood Suites in New Jersey that was a lot smaller, and they replaced/added other treadmills which made a big difference. I understand this is a "perk", but one we count on when we travel as much as we do,

All in all, a terrific place to stay for the short-term and with the added "freebies" well worth it, and one of the best bargains if you don't mind being far from the city. By the way, even tho it is close to the airport, the sound from the planes taking off and landing is not loud or obnoxious.

Room Tip: They have smoking rooms available on the upper floors.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HomebySunset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwsuitesoharesales, Sales Coordinator at Candlewood Suites Chicago O'Hare, responded to this review, October 25, 2012
Dear HomebySunset,

Thank you for your great review! I do apologize about the frabric softner on the sheets and will let the housekkeping manager know. As for the tredmill I'm sorry that only the one was working. Thank you for staying with us and we hope you come back and see us in the future!

Katie
Sales Coordinator
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Carmel, Indiana
Level Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 25, 2012

This hotel is located near O'Hare and offers wonderful rooms with full kitchens (frig, stove, etc). The room was very modern, comfortable, clean, and well kept. Large bathroom and shower area. The dishes and utensils provided were also very clean and well maintained. The front desk staff is courteous and kind.

The bad thing about this place --- location. While being close to O'Hare it sits too close to some bad parts of this area. I would not go out for dinner anywhere in the area and actually checked out of the hotel for this reason and went to another hotel in Rosemont. Please do not misunderstand, the hotel itself is very secure and there were no issues to report. But the neighborhood is less desirable and I would not recommend it for families or business travellers unless you have no plans of leaving the hotel.

The guest snack store in the lobby offers a lot of tasty treats and they are priced reasonably. Staff are friendly and will assist you with any issues.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScottHSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwsuitesoharesales, Sales Coordinator at Candlewood Suites Chicago O'Hare, responded to this review, September 26, 2012
Dear ScottHS H,

Thank you for your review. We are glad to hear that you enjoyed your stay with us. As far as restaurants, we do have a number of delivery options. We also have a shuttle that runs daily from 5-10pm to the Great Escape. Rivers Casino also has a shuttle that will pick up and drop off at our hotel. Thank you for your business and we look forward to having you stay with us again in the future.

Best,


Jennifer
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Chicago O'Hare

Property: Candlewood Suites Chicago O'Hare
Address: 4021 Mannheim Rd, Schiller Park, IL 60176-1839
Phone Number:
Location: United States > Illinois > Schiller Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 9 Hotels in Schiller Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Chicago O'Hare 2.5*
Number of rooms: 160
Official Description (provided by the hotel):
Come experience the new Comforts of Home Bedding Collection at the Candlewood Suites Chicago O Hare, an extended stay hotel, offering apartment-like studio and one-bedroom suites, similar to corporate housing. Candlewood Suites Chicago O'Hare, puts the amenities where they really count: in your room. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk using our High Speed Internet. Relax in the overstuffed recliner while you enjoy CD's and movies from our free library. Unwind in our fitness center, while using our free guest laundry, or visit our Candlewood Cupboard. Our setting is the perfect choice for business or leisure travelers. Located only 2 miles from O'Hare Airport we offer free shuttle transportation. We are conveniently located off I-294, only 12 miles from downtown Chicago. Visit Wrigley Field or Soldier Field. McCormick Place and Navy Pier are only a short drive away. If you have a chance to enjoy some free time make sure to visit the Allstate Arena or Rosemont Theatre. The finest dining, shopping and entertainment are only minutes away. We value your privacy, therefore, we provide weekly housekeeping. Whether you are staying for business, pleasure, or relocation, Candlewood Suites Chicago O Hare is ready to serve you! Consider us home! ... more   less 
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Also Known As:
Candlewood Suites Chicago o`Hare Hotel Schiller Park
Candlewood Suites Schiller Park
Candlewood Schiller Park
Schiller Park Candlewood Suites

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