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“Hampton-Chicago O'Hare Airport”

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Hampton Inn Chicago-O'Hare International Airport
Ranked #1 of 9 Hotels in Schiller Park
Certificate of Excellence
GreenLeadersGold level
Erie, United States
1 review
“Hampton-Chicago O'Hare Airport”
5 of 5 bubbles Reviewed October 24, 2013

I stayed here for a week on business...great location and was very pleased with everything. Could not have asked for better customer service. The complimentary breakfast had more variety than most and was consistently delicious.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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919 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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WATERLOO
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 24, 2013

Great hotel location , excellent staff , quality amazing breakfast with vast variety , room was very clean , top notch furnishings , safe internet , large room , priced great for value of entire package

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mike Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed October 23, 2013

Overpriced much better value 5 minutes down the road. In town for business, WiFi was free but most hotels offer this. Felt ripped off, will be more careful next time on selecting hotel near airport and clients. Lesson learned, I will not be back.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MauroL7G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonORD, General Manager at Hampton Inn Chicago-O'Hare International Airport, responded to this review, October 24, 2013
I really appreciate your taking the time to share your disappointment with your
recent experience. I want to personally apologize if our property did not meet your expectations.
We want our guests to have the best stay possible where everything exceeds their
expectations. I am sorry if that was not the case during your stay. You can be
confident that we will follow-up on your concerns so that others are not
disappointed as you were.

Again, thank you for making the effort to share your thoughts. We value you as a
guest, and I do want you to know that your concerns are our concerns! Please stay
with us again soon so that we can demonstrate our commitment to your comfort.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Cucamonga
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed October 22, 2013

Stayed at this Hampton Inn location as a HHonors Gold member. It does not feel like a Hilton and the facility could use some much needed renovation. From the elevators to the carpets, this Hampton Inn feels very old. I will likely choose another Hilton (perhaps Double Tree at Arlington Heights) next time I travel to Chicago.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonORD, General Manager at Hampton Inn Chicago-O'Hare International Airport, responded to this review, October 24, 2013
I really appreciate your taking the time to share your disappointment with your
recent experience. I want to personally apologize that our property did not meet your expectations
We want our guests to have the best stay possible where everything exceeds.
I am sorry if that was not the case during your stay. You can be
confident that we will follow-up on your concerns so that others are not
disappointed as you were.

Again, thank you for making the effort to share your thoughts. We value you as a
guest, and I do want you to know that your concerns are our concerns! Please stay
with us again soon so that we can demonstrate our commitment to your comfort.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gaziantep, Turkey
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

You can always get the same quality at all the hamptons. Nice coffee and cheap stays with best quality. Very clean hotel and very nice staff. I just enjoyed staying there. Very close to fashion outlet mall of chicago ıf you are in yo shopping.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Serkan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westland, United States
1 review
3 of 5 bubbles Reviewed October 18, 2013

Nice hotel,but needed an explanation about the fire alarm going off. I asked and did not get a response. I think as guests we needed some sort of expalnation. We were awakened and could not get back to sleep. We just got back from an out of the country vaction, and really needed to get some sleep beore driving back to Michigan in the morning. We were told by other guests that it could have been something burning in the microwave. But really not sure. An explanation could have and sh ould have happened.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palos Hills, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 17, 2013

Hampton Inn O'Hare is a treasure that my wife and I discovered about two years ago. What brought us here was the saltwater pool where we could exercise without getting an allergic reaction that we get to chlorine. What kept us coming back, however, was the caring and hospitable staff that made us feel so welcome and at home. The breakfast is delicious--from the waffles to the bagels, various breads, cereals, fruits and yogurts--prepared with detail and presented in tempting array. If you have any questions about Chicago, the knowledgeable staff will help you or find someone else who can. Granted, this area so close to O'Hare is rather industrial, but we are not there for the view. We are there to relax and have a mini-vacation which the friendly staff will always accomodate and enhance. And it is REALLY close to the airport which can be reached by shuttle bus.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Chicago-O'Hare International Airport

Property: Hampton Inn Chicago-O'Hare International Airport
Address: 3939 Mannheim Rd, Schiller Park, IL 60176-2013
Phone Number:
Location: United States > Illinois > Schiller Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 9 Hotels in Schiller Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Chicago-O'Hare International Airport 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hampton Inn Chicago-o`Hare International Airport Hotel Schiller Park
Hampton Inn Schiller Park
Schiller Park Hampton Inn

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