First off, this hotel is somewhat near O'Hare but also in the middle of nowhere. There are a few restaurants in the area though and is driving distance from suburban style shopping centers. The check in experience was rather unfriendly. The room was ok. I appreciated the fridge and microwave, but there was also some peeling wallpaper and a leftover receipt that was not retrieved by housekeeping after the previous hotel guests. TVs in the room were not flat screen, and one of the TVs had a non-functioning remote control. The breakfast was the same good quality as at other Comfort Suites I've been too. The gym had an adequate variety of machines.
The absolute worst part of the stay was the inconsistency of the hotel shuttle. The first time I needed the shuttle to take me from the hotel to the Rosemont CTA station, I waited for 30 minutes for the shuttle to return to the hotel, but the manager said the shuttle had been out for at least 45 minutes and was trying to get the driver to return to the hotel.
The last time I needed the shuttle to bring me from Rosemont station to the hotel, I waited 45 minutes for the shuttle despite calling them a few minutes before arriving. I had to call the hotel multiple times and when I expressed my frustrations about the inefficiency of the shuttle, the front desk person did not try to resolve the issue and instead started yelling at me about how the hotel was short staffed. In the end, I took a taxi back to the hotel, and when I got back, I overheard the front desk on the phone with someone else who was going to take a taxi instead because of the delayed shuttle. I like Comfort Suites, but I would not recommend this hotel again despite the reasonable price.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Agoda, Priceline, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your Comfort Suites O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Suites o`Hare Hotel Schiller Park
- Comfort Suites Ohare
- Comfort Suites Schiller Park
- Schiller Park Comfort Suites