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“Very nice hotel”

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Four Points by Sheraton Chicago O'Hare Airport
Ranked #4 of 9 Hotels in Schiller Park
EAU CLAIRE
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very nice hotel”
5 of 5 bubbles Reviewed March 18, 2013

We stayed at Four Points the night before an early flight out of Chicago. We used the Park/Sleep/Fly program. The hotel is very nice, clean, quiet. Beds are comfortable. Shuttle is very punctual, runs every 20 minutes to and from airport, staff is friendly and courteous. We traveled with our 6-yr-old daughter. Definitely recommend.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MATTHEW O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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718 reviews from our community

Traveler rating
    75
    236
    212
    110
    85
See reviews for
149
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
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English first
Chicago, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

My wife and I needed a hotel for a night before an early flight from Chicago's O'Hare airport. In addition, we need to find a place to park our vehicle for the 2 weeks we would be out of town. This Sheraton fit the bill perfectly for all of our needs!

An average hotel inside - a little dated, older bathroom - but very comfortable beds, complementary wi-fi and an attached restaurant. But what made this hotel for us, was that parking was included for up to 14 nights with only staying 1 night in the hotel, at a very reasonable price.

I've waited to write the review until we returned to make sure all was well with our car, and it was. The shuttle picked us up in about 5 minuets from O'Hare and in about 10 minutes we were in our car and driving home.

Bottom line - not a great hotel, but if you have an early flight from ORD and need parking - this worked very well.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpauli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnsville, Minnesota
Level Contributor
166 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
3 of 5 bubbles Reviewed March 14, 2013

Stayed at this hotel on an unplanned layover. The room was unremarkable and had no refrigerator. I got the room super cheap as they apparently were just looking to fill the rooms at cut prices that night.

I had no real complaints, the shuttle back to the airport ran every 20 minutes in the morning. But as a hotel there wasn't much of a wow factor. It was okay, I've stayed in far better, and far worse. If you get stranded at the airport, this is certainly better than a night on the floor, or trying to rest on the airport chairs.

Would I seek it out and try to stay there again? No. Frankly there are better hotels in the same vicinity.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZCT808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
192 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 bubbles Reviewed March 11, 2013

I needed a last-minute hotel at O'Hare for an early flight, and needed parking for my car while out of town. Found an "internet special" of $79 for this property (Regular price was quoted as $119) and it advertised "Free Parking." I had to pay for the room instantly, non-refundable, to get that rate. I called before paying and confirmed that parking was free and available. However, upon arrival, I was informed that the "free parking" was only while you were a guest of the hotel, and the long term parking was - you guessed it - $40, making the rate - you guessed it again - $119. With all the taxes and fees, my total hotel room bill was $149. I know that this is a frequent problem because we heard the other front desk clerks reciting the same information to other highly p.o'd guests checking in.

The hotel was decent enough and certainly convenient, but I would never stay here or recommend it just on principle. I refuse to do business with any Sheraton in the future for the same reason. Fool me once...

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uptowngirl57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review, March 13, 2013
Dear Uptowngirl57,
We appreciate your feedback about your recent experience at the Four Points at O'Hare and accept my sincere apology about the misunderstanding of the parking charges. As we advertise free parking while you are the guest of the hotel but also offer " Parking package" . The parking package allows the guests to leave the car for long term parking while they are on vacation or business. I hope this clarify the situation and hopefully you will give us a chance next time.

Regards,
Arun Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Schiller Park hotels

Palm Harbor, Florida
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed March 10, 2013

The Good: The Bed; Reliable shuttle service to O'Hare every 20 minutes 24/7.

The Bad: Multiple frustrating tries to get Card-Key to work; No instructions on programming thermostat (had to get maintenance man to show us that we had to take cover off): No soap in bathroom; No bathmat.

The Ugly: Used washcloth hanging on shower curtain rod when we arrived.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Funnybunny77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed March 5, 2013

I stayed here overnight prior to leaving on an early am flight. Great location with good
shuttle service but our room was not the best. The room was quite small but the hotel advised it was one of their renovated rooms. Room was clean and I slept well. The food in the restaurant was tasty also and prices were decent. The room rate was also reasonable.
I would stay here again in a renovated room but hope the next time I visit the renavations are complete.

Room Tip: Ask for a renovated room. I was given a renovated room but it was a bit of a walk from the elevator...
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicholas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
189 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed March 2, 2013

For a business trip or quick overnight stay, this place is decent. The beds are comfortable and it was clean. The restaurant is not so great but you are held captive because it's not near anything decent. Having said that, the prices for food and beverage were fine. Don't use this spot for anything past one or two nights because getting anywhere other than the airport will break your bank account.

Room Tip: Stay on an upper floor -there's a lot of traffic that may disturb a light sleeper.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Chicago O'Hare Airport

Property: Four Points by Sheraton Chicago O'Hare Airport
Address: 10249 West Irving Park Road, Schiller Park, IL 60176-1453
Phone Number:
Location: United States > Illinois > Schiller Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 9 Hotels in Schiller Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Chicago O'Hare Airport 3*
Number of rooms: 295
Official Description (provided by the hotel):
Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more   less 
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Also Known As:
Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
4 Points By Sheraton Chicago o`Hare Airport
Four Points Chicago
Chicago Four Points
Schiller Park Sheraton
Schiller Park Four Points
Sheraton Schiller Park
Four Points Schiller Park

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