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“Best sleep, park and fly option around!”

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Four Points by Sheraton Chicago O'Hare Airport
Ranked #4 of 9 Hotels in Schiller Park
Reviewed February 24, 2013

We have used the Four Points Sheraton a few times now and it is easily the best option around. $129 got us a night before our early flight and 9 days of parking. Parking at O'Hare alone would have cost over $150. The free shuttle to and from O'Hare was on time and easy as well. Won't go anywhere else when flying out of Chicago.

The room: Comfortable bed, flat screen t.v. Basic bathroom with nice amenities.

Room Tip: Ask for a room near the middle back door (easy in and easy out to the secure parking lot).
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  • Stayed: February 2013, traveled as a couple
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1  Thank irunforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this reviewResponded February 25, 2013

Dear Irunforlife,
thank you for a wonderfulr review and we truly appreciate your feedback. we look forward to see you again.
Regards,
Arun

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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498 - 504 of 772 reviews

Reviewed February 23, 2013

If you come in at night and have to catch a morning flight, it is a great hotel. The shuttle service is very prompt and frequent. The hotel is clean and the rooms ar very nice. Good staff too. The good thing is that the hotel although five minutes away by shuttle is not in the flight path, so there is no aircraft noise while sleep.

  • Stayed: February 2013, traveled on business
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1  Thank dishanw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

We chose this hotel because we needed a park & fly for our vacation. We have used others in the Chicago area and have been OK with the previous ones we've used. We're very glad we Four Points this time. The cost was very similar to what we've paid before, but the service and location was better for us. It was very easy to get to, but we had some very detailed directions (eg., making sure you're in a specific lane going through the last toll booth before the freeway exit, and directions once we left the freeway). Hotel was very clean, they offer gated parking for the park & fly customers (which we absolutely loved because it gave us more peace of mind while we were traveling), and their shuttle service was much more convenient than any other hotel we've stayed at. The front desk staff was very friendly, efficient, and courteous; and the airport shuttle drivers were also very courteous and friendly. They have their own restaurant, but we weren't very hungry; so we picked something up on the way -- there were enough options to pick from in the area. The room was very clean; and, considering this hotel is only about 2 miles from O'Hare, we really didn't hear the planes at all. The only concern that we had was that we heard a noise right after we had gone to bed. It was a very faint noise, and we couldn't figure out what it was. We tried to ignore it, but something kept telling us we should check on it. When we got out of bed, I could see flashing lights in the hallway underneath teh door; and as we moved closer to the door, we could finally hear that it was a fire alarm with an automated voice indicating guests should leave the building immediately. We called the front desk to make sure we weren't missing something, and they assured us it was a false alarm and that everything was OK. Our concern was that if we hadn't had excellent hearing and there had been a fire, the outcome could have been very different for us because there was no alarm in the room. Overall, if we have to fly from Chicago again, we would definitely stay here.

  • Stayed: January 2013, traveled as a couple
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Thank Phyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this reviewResponded February 20, 2013

Dear Guest,
thank you for taking the time to post a review about your recent experience at the Four Points and we are glad to be at your service. Our sincere apology for the false fire alarm due to some technical difficulties. We are glad that you found the service and location to be of your satisfaction. We look forward to see you again.
Regards,
Arun

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Reviewed February 17, 2013

I've stayed at this hotel a number of times and have also used this hotel for work events. This hotel is near O'Hare with a shuttle that runs every 20 minutes or so between the airport and hotel. On my last stay, the room, as always, was clean and quiet. The quality of the bed was great. The check-in process was fast even with the long line due to cancelled flights at a late hour. Check-out was even easier. I would definitely stay here again.

  • Stayed: February 2013, traveled solo
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Thank RH4769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

We stayed before our vacation flyout, had a very good dinner in the "Mirage" restaurant along with cold drinks. Desk staff was very helpful and friendly. Shuttle was exactly as promised, ontime and friendly. Would definetly stay here again for a park and fly.

  • Stayed: February 2013, traveled with friends
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Thank bafcaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this reviewResponded February 20, 2013

Dear balcaf,
thank you for taking the time to post the review about your experience with Mirage and Four Points. We appreciate your feedback and look forward to serve you again.

Regards,
Arun

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Reviewed February 15, 2013

I'm not normally very picky about hotels. I'm perfectly happy in a cheap motel as long as I get a good night's sleep and a hot shower. But this place had some problems and I feel compelled to write about it.

The hotel is very convenient to O'Hare and they have a free shuttle running every 20 minutes, 24 hours a day, 7 days a week. The shuttle picked me up promptly at the airport and left right on time to bring me back. The desk staff were friendly, the room was large, and the bed was pretty comfortable.

However, I discovered some mechanical problems that made the stay less enjoyable. When I first entered the room, it was freezing because someone had turned off the heat (in February). I quickly discovered why they had turned it off. Although I set the fan to "auto", the fan ran continuously, even when the heater wasn't on. It was very noisy and was blowing cool air on me all night. So I had a choice of freezing or listening to the fan all night. This wasn't conducive to a good night's sleep. I would have complained, but I was only there one night and didn't want the hassle of changing rooms in the middle of the night.

The next morning I discovered that there was virtually no hot water in the shower. I turned the water to the hottest setting and let it run for 10 minutes, but it was just barely tolerable. So I ended up taking a cold shower.

This could be a decent hotel if they address the mechanical problems.

  • Stayed: February 2013, traveled on business
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1  Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this reviewResponded February 16, 2013

Dear Jim P,
Please accept my sincere apology for the poor experince about the HHVAC and hot water issues. We are working diligently to correct the HVAC issues and replacing with new units in the entire building. Hot water has never been the issue and this concern gives us the opportunity to correct the deficinecies. Again, thank you for taking the time to post the review and We look forward to welcome you again when you travel to Chicago area for your next trip.
Warm Regards,
Arun

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013

We chose this hotel because of the location to the airport and the gated parking. Staff was attentive, bartender was awesome. Rooms were a little on the small side but clean and bed was comfotable. My husband and I have not had very good luck with hotel restaurants, but trust me the food served here is amazing...especially the calamari... We stayed both the night before our trip and the night we returned. The food was so good the first night we had to do it again on our return...highly recommended!!!

  • Stayed: January 2013, traveled as a couple
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1  Thank sherrb37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Chicago O'Hare Airport

Address: 10249 West Irving Park Road, Schiller Park, IL 60176-1453
Phone Number:
Location: United States > Illinois > Schiller Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 9 Hotels in Schiller Park
Price Range: $109 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Chicago O'Hare Airport 3*
Number of rooms: 295
Official Description (provided by the hotel):
Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more   less 
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Also Known As:
4 Points By Sheraton Chicago o`Hare Airport
Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
Four Points Chicago
Chicago Four Points
Schiller Park Sheraton
Schiller Park Four Points
Sheraton Schiller Park
Four Points Schiller Park

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