We stayed here in 2009 and were very impressed. This time... not so much. The hallway carpet was covered in stains; that was our first clue. Our room was stuffy, we were on the side of the interstate and could hear the traffic all night long. The a/c unit made a loud clunking noise when it kicked on and then would screech until it shut back off. This woke me up several times throughout the night.
We utilized the Park N Fly; we didn't have any issues with parking or the shuttle to the airport. However, trying to get the shuttle home was frustrating. It's supposed to pickup at the airport every 20 minutes. We waited over 30 before it finally arrived. The driver was making personal calls on his phone, throwing luggage around, drove like a maniac, & then nearly threw everyone's luggage out of the back when we got to the hotel. No tip for you!! We were met with a less than enthusiastic girl working the front desk, checked out, & vowed to never return.
They need to up their service & renovate their hotel.
- Official Description (provided by the hotel):
- Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more less
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- Also Known As:
- Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
- 4 Points By Sheraton Chicago o`Hare Airport
- Four Points Chicago
- Chicago Four Points
- Schiller Park Sheraton
- Schiller Park Four Points
- Sheraton Schiller Park
- Four Points Schiller Park