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DoubleTree by Hilton Hotel Chicago - Schaumburg
Ranked #15 of 29 Hotels in Schaumburg
Certificate of Excellence
Reviewed September 25, 2012

I stayed here to save a few bucks. It was close to my destination and I liked the thought of saving some money. Yes, the registration desk was shoved into a small room, but the staff was pleasant and eager to satisfy. There were no restrooms on the main floor, but two rooms on the second floor were being used. Not classy, but functional. My room was clean and the A/C worked just fine. By the end of my stay the main desk was in its newly remodeled area.

I'd make dinner plans somewhere else if you stay there now. The waiter looked like the Maytag repair man all alone, dying of boredom.

Cheap room and coupon paid for movie rental. If the staff remain upbeat during this, I'm sure you'll enjoy your stay when the remodeling is done or go now to save a buck and stay in a quiet hotel with moderate inconveniences.

Stayed: September 2012, traveled solo
Thank Bunknown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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574 - 580 of 712 reviews

Reviewed September 20, 2012

Under construction with minimal efforts to make customers at home. Lobby crammed into a small room while larger, more spacious conference rooms stand empty. Temporary locations for all services and nothing on their website about the inconvenience. Give you a $10 complimentary coupon with nowhere to spend it.How could a fine company like Hilton put together such a jerry-rigged solution to remodel. Go someplace else.

Stayed: September 2012, traveled on business
2  Thank lemmclemuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012

First, let me start by saying that I am staying at the hotel while they are under construction, so I cannot give them 5 stars. That having been said, as a frequent business traveler, I found that other than a closed workout room and relocated restaurant, I didn't really notice that much of a difference. Upon check-in, they gave me extra snacks and a voucher to redeem for food at the restaurant or $ off of the final bill. The staff has gone out of their way to make up for the construction with their complimentary snack/beverage cart nightly, and very friendly demeanor. Unexpectedly, I needed an extra night and even though they were booked, they found a way to accommodate me. Thank you to Rick and to the rest of the staff for making the most of this transition period. I will definitely give you guys another booking next time I am in town.

  • Stayed: September 2012, traveled on business
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Thank Gina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

Nice enough staff; they did the best they could, given the hotel had no lobby, no bar, and no restaurant (well, there WERE those functions available, but only in temporary locations). Rooms were initially nice looking, but upon closer inspection, were dated as well. I would simply avoid this hotel until construction is complete. I do agree with other reviews: good location for the Schaumburg area.

  • Stayed: September 2012, traveled on business
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Thank Magoo56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

Rooms in fine shape, clean, and quiet at NIGHT. 7 days a week construction... only elevator bank is "in" the construction zone. Pool closed, workroom closed... you can go to a "near by" facility. "Lounge" and hang out area, in a small meeting room stuffed in there by a cash register and micro bar. Left Door Hanger for room service breakfast, that WAS taken but completely lost. If you need a clean room right near woodfield mall.... Its fine. If you are looking for a hotel where you can decompress... no this is not it. Services are being affected by the remodel. If you just need a room and will be spending 100% of the time away from the hotel... Its fine. $10 "inconvenience credit" with each stay presently.... I'm on the fence if they should have stayed open during this phase of the reconstruction.

  • Stayed: September 2012, traveled as a couple
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Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

I know it has been hot this summer, but the air conditioning was out in about half the hotel. My room never got below 80 degrees. I told the manager, he said they had no other rooms and he would give me 10,000 Hilton points which I never saw. Many better properties in the burbs of Chicago.

Stayed: June 2012
Thank bendoMWLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2012

Double Tree in Schaumburg is my favorite place to stay. The location is perfect--just a few minutes from the Woodfield Mall, restaurants, highways, etc.

The people at this hotel are amazing. The customer service here is impeccable. The facility is clean, the breakfast is amazing, the cookies are warm, you are greeted with a smile, and it is the only place I stay in the Chicago area. I work with the sales team as well and they are wonderful. I work with Lucio and he is on top of his game. I travel quite a bit for my job and this specific hotel in Schaumburg is the best overall and it is not even close.

  • Stayed: March 2012, traveled on business
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Thank Kyle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Chicago - Schaumburg

Address: 800 National Parkway, Schaumburg, IL 60173-5140 (Formerly Wyndham Garden Hotel)
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Schaumburg
#12 Family Hotel in Schaumburg
#14 Business Hotel in Schaumburg
Price Range: $90 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chicago - Schaumburg 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
The Doubletree Hotel Chicago/Schaumburg is located on National Parkway and is close to numerous office buildings such as Zurich, Motorola, and IBM. Our hotel in Schaumburg is a short drive to numerous restaurants and is within walking distance of the Woodfield Mall. It is located just 25 minutes northwest of O'Hare International Airport and 30 miles from downtown Chicago. This hotel provides in room complimentary WiFi, cordless phones and voice mail. Complimentary 24-hr Business Center. Hotel Guests can take advantage of our complimentary shuttle service within a 5 mile radius. ... more   less 
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Also Known As:
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree

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