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“Wow! Just Wow!”

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Wyndham Garden Schaumburg Chicago Northwest
Ranked #25 of 29 Hotels in Schaumburg
Wheeling, IL
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wow! Just Wow!”
Reviewed June 11, 2013

I have not had much experience with Best Westerns in recent years. I guess I always considered them like road trip hotels with my family when I was a young kid...You know; cheap and no amenities, on the side of the road when you're traveling? I recently stayed at the one in Schaumburg and they have come a long way! I was so impressed with this hotel that I even sent a letter to Best Western's Corporate Headquarters. First; Service...Excellent; that's all there is to it. They went above and beyond and every employee I came across was very friendly. Second; this is not your side of the road hotel; it's gorgeous and immaculate...It has a restaurant and bar, swimming pool, wireless internet for free, workout room, free shuttle service locally, Sleep Number beds..LOVE THAT as it was SO comfortable! Microwave and refrigerator in the room. I mean Seriously...this is a full service hotel with the amenities, decor and service that comes along with the best of the best. I will definitely be back and will be frequenting Best Western now while I'm on the road for work. Just an FYI...I will say that I don't know if this has anything to do with it but I checked out Best Western's collateral they had during my stay here and they have PLUS and PREMIER level Best Western's now so not sure if this has something to do with why this one is so nice. I asked the Front Desk about the difference and they explained since they have the restaurant and bar, they are actually a Premier but they also need to have a certain amount of suites and they don't have the amount required as of yet and that is the only reason they are not a premier.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adam U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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333 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
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English first
Chicago
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 11, 2013

I absolutely love this hotel! From the outside it looks like any standard hotel but walking in, I was amazed at how beautiful and spacious it was!! Loved the Staff! Everyone was so friendly and helpful. Restaurant and Bar was fabulous! Rooms were standard sized hotel rooms but clean and modern looking. Rates were so much cheaper than all the hotels around it and its got everything and is just so nice! My son and his friends LOVED the pool! I will DEFINITELY be staying here again when Im up in Schaumburg.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimberly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 20, 2013

Rooms are small and our tub, toilet and a/c were broken. Staff was not helpful at all. No breakfast included of any kind. Location overall is pretty good but neighborhood directly around it is a little sketchy. Rooms need updating. I've stayed in much nicer 2.5 star hotels.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whr975s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Schaumburg hotels

Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 7, 2013 via mobile

We stayed here for a Three Blind Mice Miniatures Show in April 2013. Adequate rooms, but when we were there there was a steady wind, and something in our area of the hotel was making a "wind over a bottle" noise like a fog horn on odd, irregular intervals. It was enough to wake us through the night multiple times. On our way out the next morning I couldn't get desk personnel to be interested in it. It was really loud in the hall outside our room. Nope, they didn't want to investigate. "Huh, how about a slip of paper for free breakfast?" So we got that. But my thought was some vent through the roof needs a cap on it.
As for the room, no microwave but it had a small refrigerator. No DVD player. Had a hair dryer. View of Schaumburg, nothing spectacular. Book online... and our room was across from the elevator, so you may want to ask for somewhere else. In case of wind. Headed to the Windy City.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kurt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 12, 2013

I was part of a reasonably sizable business party, who arrived at short notice, having been delayed as we traveled through Chicago airport. We needed 2- 3 nights for the party and the hotel reacted very well to our no notice arrival and our dynamically changing booking requirements and demands, as far as specific processes we required for Invoicing and payment management, for the whole party.
All of the staff approached our requests from a start point that nothing was too much trouble and it proved to be true. They supported us with assistance and flexibility throughout our visit with them.
All of the party were experienced travelers and all have said they have nothing but positives to say about the hotel. So this is really a review for all of the party.
Value for money very good and the food and bar services of a good standard, all in all a very pleasant stay for us all!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Goat944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jin P, Front Office Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review, April 22, 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 847-397-1500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

14196 Property
Front Desk Supervisor
BEST WESTERN PLUS Schaumburg Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Schaumburg Chicago Northwest

Property: Wyndham Garden Schaumburg Chicago Northwest
Address: 1725 E Algonquin Rd, Schaumburg, IL 60173-4119 (Formerly Schaumburg Hotel & Conference Center)
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 29 Hotels in Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Schaumburg Chicago Northwest 3*
Number of rooms: 200
Official Description (provided by the hotel):
Our recently remodeled Wyndham Garden, Schaumburg is located in the heart of the business and entertainment district of Schaumburg only 10 Miles from O'Hare International Airport & 20 Miles from downtown Chicago Conveniently located near all major interstates; I90, I290, I355 and Route 53. Minutes away from The Woodfield Mall, Schaumburg Convention Center, key corporations, our Wyndham Garden Schaumburg Chicago Northwest hotel welcomes you to Chicagoland's newest upscale hotel. ... more   less 
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Also Known As:
Park Inn By Radisson Hotel Schaumburg
Schaumburg Radisson
Radisson Schaumburg

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