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“very very good service of the personel”

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Holiday Inn Express Chicago - Schaumburg
Ranked #23 of 29 Hotels in Schaumburg
Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“very very good service of the personel”
Reviewed January 28, 2012

quality of this hotel is at is name and more the personel of the hotel is very professional i recomended this hotel

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephane1860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 reviews from our community

Traveler rating
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    34
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    19
See reviews for
75
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Denver, Colorado
1 review
Reviewed December 16, 2011

Very Clean, everyone was helpful with directions, recommendations, rides, anything I needed. The shuttle drivers were great, thanks Bernard, Jose, front desk attendees were wonderful Matthew, Elizabeth, Edna, you made my stay so easy and comfortable. Breakfast the hot cinammon rolls were great.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miramar, Florida
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 11, 2011

Nice rooms and a quiet sector!! Easy parking. Small but Renovated lobby a plus.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westampton, New Jersey
1 review
Reviewed August 16, 2011

I cannot thank John Bizzak, Tom and the whole staff at the HIE at Schaumburg Chicago enough for making me feel like I was at home. For me, they have become more than friends, they have become family because that is way I was treated. All my best to John and the crew and I will be seeing you again in September.

All My Best and Thank You,
John Rufe

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2011

This hotel is a mixed bag. We were welcomed very nicely at first, but our family's two rooms were on different floors. One room had damp carpet from the second bed to the window. There was a large crack in that corner of the room and in the ceiling. It had obviously been caulked in the past, but it was still gaping open. My daughter was concerned about black mold. We called the front desk. The hotel was supposedly sold out so they could not move us, even though everyone hadn't checked in for the night. No one came to look at the room. No apology. I asked to be put on record that I was not happy with the damp room. On my bill the next morning they had deducted $10.00 for the "dampness and mildew smell." On the plus side--comfy beds, decent breakfast, free wi-fi, good location, and value-priced. I would advise that if you stay here, immediately check your room, and walk straight down to the desk if it is not acceptable.

Room Tip: Don't be on the top floor.
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank kimbasue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Federal Way, Washington
2 reviews
Reviewed July 26, 2011

I have stayed at this Holiday Inn Express for both business and to visit friends as well. May I say that this particular property is worth every penny of what I paid. The room is spotless and I love the curved shower rod and the bed is spectacular ( slept like a baby! ) The full breakfast buffet got most of what you need to get you started, and their pancakes were awesome! The location is also a plus, as it is near just about anywhere: Mall and restaurants; Loved the automatic doors as well. I will definitely keep this Hotel in mind the next time I visit, hopefully for pure leisure. Great stay!

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank khirina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 22, 2011

We stayed at this hotel for 3 nights, Upon check in the front desk checked us in, its was straight to buisness. Rooms decor was nice, no problems with that, Air conditions are really old. Sheets were clean. The problem started when the water would not drain in the shower, which i understand that maid didnt really check. I advised that at the front desk and they told me that it will be fixed. We had 2 rooms right next to each other. Breakfast is suppose to be untill 10am. we reached around 915am and the lady had already started to clean up, she had almost ran out of everything. we go back to our room in the evevning and see that someone had been working on the drainage, the tub was dirty, next morning went to take a shower same thing the water would not drain. Again went to the front desk and advised them, they were sorry and promised that they would fix it. The third morning again found out that the water would not drain again. Went downstairs asking for a manager, had to wait 10 minutes to see him, he comes out and all he had to stay is " I know somebody was working in ur room to fix it" my question was its not fixed its been 3 days. I work for Holiday Inn express and i using my employee rate. The manager told me " I guess ur hotel is 100% satisfying" my answer to him was well we try to make our guests satisfied we would fix the problem. and he walked away. He had nothing else to say. All i can say he was a JERK. Here are the pictures of the bath tub. Also not sure if the state if Il allows guests to drink alchohol in the lobby, if the hotel has have a BAR or restaurent. It was a weird hotel.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Monty0128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Chicago - Schaumburg

Property: Holiday Inn Express Chicago - Schaumburg
Address: 1550 N Roselle Rd, Schaumburg, IL 60195-3643
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Chicago - Schaumburg 3*
Number of rooms: 141
Official Description (provided by the hotel):
Stay Smart at our award winning and newly renovated Holiday Inn Express Chicago-Schaumburg Hotel. The only Holiday Inn Express in Schaumburg, our hotel is conveniently located within miles from O Hare International Airport and Downtown Chicago. Additionally, the hotel is within miles from many local attractions and businesses such as Woodfield Mall, Motorola, Sears Holdings, Medieval Times Dinner and Tournament, Allstate Arena, Sears Center, and more! Our luxuriously decorated room features triple sheeted beds, new Simmons luxury mattresses, expanded cable television with HBO movies, as well as microwaves and refrigerators discretely stored in imported granite vanities. Relax with our Simply Smart guest bathroom amenities featuring fluffy towels, our exclusive Simply Smart Showerhead by Kohler, with its unique compensating flow regulator, which delivers strong and steady water pressure every time. Experience up to 25% more elbow room thanks to the brushed chrome curved rod with our waffle-weave fabric curtain that s always fresh, never clingy. Finally, awaken to our Holiday Inn Express Smart Start Breakfast which includes healthy items such as whole fruits, cereals yogurts, biscuits and gravy, and hot items such as pancakes,omelets, sausage and bacon. Also available to you is free 24-hour business center, 24-hour fitness center, outdoor swimming pool, & Snuggery Restaurant conveniently located next door and a 24-hour 7-Eleven convenience store with an ATM. ... more   less 
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Also Known As:
Holiday Inn Express Chicago - Schaumburg Hotel Schaumburg
Holiday Inn Hoffman Estates
Holiday Inn Schaumburg
Schaumburg Holiday Inn

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