Horrible customer care! We made a reservation and the lady at the counter would not let us check in early. This is after she had initially told my wife the she could check us in, but she seemed to change her mind after my wife went out to the car to get the reservation information. She said that it would be an inconvenience for her to stop what she was doing. If she stopped she would have to stay to work past her shift. Even after my wife explained to her that we had just driven from out of state, had our daughter in the car and we were very tired, but she didn't care about our situation nor that it was 3:00am and we were extremely tired. She still had the audacity of telling my wife she was more than welcome to wait in the lobby until check in time, which was at 3:00pm.
- Official Description (provided by the hotel):
- Chicago Marriott Schaumburg combines boutique charm with modern amenities, offering travelers the perfect accommodations for a stay in Schaumburg, Illinois. Our location is ideal, a short drive or cab ride from downtown Chicago and minutes from O'Hare International Airport. We provide intuitively designed guest rooms and guest suites that business and leisure travelers love, all in the heart of the city close to Woodfield Mall and Hoffman Estates. We invite you to experience our Schaumburg hotel's plush pillow-top bedding, marble bathrooms with deluxe amenities, and free Wi-Fi throughout the property. In our public spaces, we also offer an indoor heated pool, seasonal outdoor pool, BlueFire Grille and Bevande Lounge for American cuisine and craft cocktails and the Bean Counter for Starbucks Coffee. If you are planning a conference, meeting or social event in Schaumburg, allow us to show you our more than 25,000 square feet of flexible space, which includes a beautiful tented Garden Marquis venue as well as expert catering. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Travelocity, Priceline, Hotels.com, Booking.com, Cancelon, Cheap Tickets, Hotwire and TripOnline SA so you can book your Chicago Marriott Schaumburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chicago Marriott Schaumburg Hotel Schaumburg
- Marriott Schaumburg
- Schaumburg Marriott