I booked this hotel so my husband and I could relax after a hectic week. We were in a room with no pillow cases on the bed and no ice bucket in the room. When I called the front desk, the clerk kept insisting that there was one in the room and asking me to check in different locations for it. Finally after 10 minutes of playing find the ice bucket one was sent up. I went down to use the pool at 10:00 p.m. before it closed at 11:00, only to find it was closed an hour early.
There was a $15.00 charge for internet use which my husband had to go downstairs to pay, even though I had given my credit card at check in. The desk clerk said it was because the reservation was booked through Expedia??????
Finally on our last morning at 8:20 housekeeping was knocking at the door to make up the room. We weren't even up yet.
If relaxation is your goal...Go somewhere else.
- Official Description (provided by the hotel):
- For the independent traveler who values originality, the Renaissance Schaumburg Convention Center Hotel in Schaumburg, Illinois is the area's only lifestyle hotel that inspires its guests to discover something different-each time they stay. We deliver an experience that goes beyond expectations. Take your group to spaces designed for inspiration. Our expansive yet intriguing meeting facilities far exceed the standards of the most discerning planner. Explore more than 100,000 sq ft of dynamic space across 42 event rooms. Our Schaumburg hotel accommodations boast stylish design and luxurious comfort. Located in an accessible hub with a sophisticated collection of retail and culinary options such as Sam & Harry's, IKEA and Woodfield Mall, this Schaumburg, Illinois hotel serves as an indigenous ambassador for entire Chicagoland area...and a gateway for the entire Midwest. Experience refined style at the Renaissance Hotel in Schaumburg where stunning design blends seamlessly with impeccable service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Hotels.com, TripOnline SA, Priceline, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Renaissance Schaumburg Convention Center Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Schaumburg Hotel Schaumburg
- Schaumburg Renaissance