Stayed at the hotel for a work holiday party. Check in was a little rough, they only had one front desk agent working and a bunch of people were just standing around trying to check in. Then once someone came to help us they couldn't find our reservation, because the woman on the phone made the reservation with our first and last names switched. Oh well though,it all got sorted out!
We had dinner in the ballroom and it was gorgeous!
The absolute best thing about the stay was our server Kirsten, she was fantastic! Both my boyfriend and I have dairy allergies and she was great about making sure we were taken care of. When we got there my boyfriend realized he didn't comment on both of our meals about our allergy and she made sure his order got fixed, she also brought us a dairy free soup option when everyone else's was creamy. She went above and beyond all night.
- Official Description (provided by the hotel):
- For the independent traveler who values originality, the Renaissance Schaumburg Convention Center Hotel in Schaumburg, Illinois is the area's only lifestyle hotel that inspires its guests to discover something different-each time they stay. We deliver an experience that goes beyond expectations. Take your group to spaces designed for inspiration. Our expansive yet intriguing meeting facilities far exceed the standards of the most discerning planner. Explore more than 100,000 sq ft of dynamic space across 42 event rooms. Our Schaumburg hotel accommodations boast stylish design and luxurious comfort. Located in an accessible hub with a sophisticated collection of retail and culinary options such as Sam & Harry's, IKEA and Woodfield Mall, this Schaumburg, Illinois hotel serves as an indigenous ambassador for entire Chicagoland area...and a gateway for the entire Midwest. Experience refined style at the Renaissance Hotel in Schaumburg where stunning design blends seamlessly with impeccable service. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Schaumburg Hotel Schaumburg
- Schaumburg Renaissance