I was in Chicago for a business meeting, but the Renaissance Schaumburg was booked (unfortunately). Also unfortunately, we got put at the nearby Marriott Schaumburg instead. The Marriott was a dreadful hotel, but the Renaissance - which was where our business event was taking place - was top-notch in customer service. Not only did they step in and provide a shuttle to us (picking us up from our hotel, who would not shuttle us, and then providing a return ride), but they handled making arrangements for us on the last day of the event back to the airport. Everyone we dealt with at the Renaissance was extremely professional, friendly, courteous and customer-focused. The hotel itself is divine and the rooms looked to be spacious, clean, comfortable and clearly provided many "extra's." We definitely plan to stay here any time we are in Chicago!
- Official Description (provided by the hotel):
- For the independent traveler who values originality, the Renaissance Schaumburg Convention Center Hotel in Schaumburg, Illinois is the area's only lifestyle hotel that inspires its guests to discover something different-each time they stay. We deliver an experience that goes beyond expectations. Take your group to spaces designed for inspiration. Our expansive yet intriguing meeting facilities far exceed the standards of the most discerning planner. Explore more than 100,000 sq ft of dynamic space across 42 event rooms. Our Schaumburg hotel accommodations boast stylish design and luxurious comfort. Located in an accessible hub with a sophisticated collection of retail and culinary options such as Sam & Harry's, IKEA and Woodfield Mall, this Schaumburg, Illinois hotel serves as an indigenous ambassador for entire Chicagoland area...and a gateway for the entire Midwest. Experience refined style at the Renaissance Hotel in Schaumburg where stunning design blends seamlessly with impeccable service. ... more less
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- Also Known As:
- Renaissance Schaumburg Hotel Schaumburg
- Schaumburg Renaissance