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“Comfortable, safe”

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Courtyard Chicago Schaumburg
Ranked #10 of 29 Hotels in Schaumburg
Certificate of Excellence
Muncie, IN
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Comfortable, safe”
Reviewed October 16, 2012

Clean room, no "hotel smell". Easy to find if go to the Weber Grill, then look directly behind it. Good weekend rate thru Marriott.com. Breakfast additional cost at rate I paid for room, was good food & good service, hours Mon-Fir 6:30-9:30 and Sat-Sun 7:00-11:00 am, included cut up fresh fruits & cook to order eggs & waffles. Check in 3:00 pm, check out noon. Free hot beverages & USA today in lobby 24/7. Large bathroom, good water pressure, well located grab bar, well lit. Wall thermostat, fairly quiet ac/heat unit. Heavy curtains kept room dark in morning when closed. My room had a sofa bed, small fridge and coffeemaker, but no microwave; was able to use microwave in Marketplace. Room was feather free at check in as I had reserved. In room wifi still slow. Elevators spacious, quick. Computers available in lobby free. Well lit, close, free parking. Curb cuts made with safety bumps, very nice on rainy day. Plenty of luggage carts. Pool indoors, small, open 6:00 am to 11:00 pm. Within few blocks of mall and other restrauants, within walking distance for the hearty. Easy access to 290 and 90 interstates with mapquest or google diredtions. Will definitely stay here again when in the area.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarieMuncie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, November 1, 2012
Thank you for the nice, thorough review. We're happy that you enjoyed your stay and we hope you come back soon.
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352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • Any
English first
Toronto, Canada
Level 5 Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 9, 2012

You won't be disappointed in this hotel. Very clean and well cared for. Beds are very welcoming! Rooms are very comfortable and the staff -from the front desk to the maid service- were very friendly. Good value for the money and well situated close to many restaurants. I will definitly stay here again on my next trip through Chicago.

Stayed October 2012, traveled on business
Helpful?
Thank Denfor17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, November 1, 2012
Thank you for the excellent review. I'm glad you found us to be a great value. Thanks for recognizing our friendly staff. We hope your return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed October 8, 2012 via mobile

We were there for two nights with my family because of the Bahai Conferance Art&Culture World Wide Union gathering.
Just great... Location was A++
Staff A++
Rooms were really nice.
Close to one of the best Mall in Chicago.A+++
I hope already they have got their renoation done.new version of Courtyard( New Remodeling) If yes with their great staff ( GM, FD, Eng,Hsk & sales they should be unbeatable.
Thanks for the best experience that I have had in my trip to chicago.
Sincerely
Arash T.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GreenFriendship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, November 1, 2012
Thank you for the outstanding review. We will be refreshing our guest rooms and lobby and will be happy to unveil our new Bistro in early 2013. Come back and see our new hotel then!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 5, 2012

Hi, I was on a business trip with Meru Networks on October2-4, 2012 and stayed in this Courtyard Mariott in Schaumburg. I left a bag in the bathroom that had toiletries and a special necklace in it as well as some other jewelry and called the next day and it had been turned in to management by Erendira, the head of housekeeping. It is so nice to know there are honest people like Erendira. I so apprecialte her turning it in.
When I called I spoke with Debbie Ortiz who was so nice, got my phone number, checked to see if found and called me back within 5 minutes. She took my credit card number and is sending to the bag to me Fed Ex. Wow, what a great staff they have. I finished up the call asking for the manager, Holly Zimmer who could not be any nicer and helpful. Marriott you should be proud of having these kind of superior employees working for you. On a last note the food was great and the customer service was awesome as well. This is a first rate hotel.
Thank you again,
Trish Ulrich
St. Petersburg, FL

Room Tip: Stay in this hotel because you will get incredible service! This hotel has great management. Keep...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrishUlrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, November 1, 2012
We were happy to be of service to you! Thank you for the great review and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands,UK
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 5, 2012

Stayed here for Ryder cup . Rooms good. Shower good and staff very helpful. Great atmosphere.no breakfast included but good breakfast bar to purchase food. Ate in restaurant and food there excellent! We had a private room with tv on first night so we could catch up on the days golf

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LindseyMcD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, November 1, 2012
We're so glad you enjoyed your stay at the Courtyard during Ryder Cup. We were happy to be your American host.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 29, 2012 via mobile

Stayed 4 nights for the Ryder Cup in Room 518. Room was comfortable and clean with a sofa, mini fridge, coffee maker and desk. Free wifi and breakfast was included and was excellent. All the staff were friendly and helpful. Bed was comfortable. There is nothing bad I can say about this hotel or the room. Excellent value and thank you for a nice stay.

Stayed September 2012
Helpful?
1 Thank LondonJoolz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, November 1, 2012
Thank you for staying with us over Ryder Cup! We're glad we could be your host for the event!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 6 Contributor
782 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed September 23, 2012

Recently stayed at this hotel on a 2 night business trip. The hotel is very well maintained, staff is very friendly and helpful. The location is close to everything in the Schaumburg & Arlington Heights area. There are several good resturants including Weber Grilll nearby or within walking distance. The indoor pool and hot tub are clean and nice to use. The fitness center is equipped nicely with everything being in working order.

The only downside to this hotel is they have no bar/lounge. When traveling for business I prefer hotels that have that available and was very surprised that this courtyard did not have that.

If you are looking for a basic no frills hotel with no bar this would be a great place to stay.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ddmullis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, September 26, 2012
Thank you so much for staying with us. I'm glad you enjoyed your stay! We will be adding a bar and our Bistro in early 2013, so please come back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago Schaumburg

Property: Courtyard Chicago Schaumburg
Address: 1311 American Ln, Schaumburg, IL 60173-4900
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Schaumburg
#6 Romantic Hotel in Schaumburg
#10 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Schaumburg 3*
Number of rooms: 162
Official Description (provided by the hotel):
The newly-renovated Courtyard Chicago Schaumburg is just 25 miles from Downtown Chicago, near I-290, I-90, and only 15 miles from O’Hare International Airport. Business travelers love this ideal location near ORD airport and the close proximity to the offices of Motorola, Experian, and Zurich, while leisure travelers enjoy visiting LEGOLAND, Medieval Times, and shopping at IKEA or the Woodfield Mall. Free WiFi, the 24-hour business center, and our 6 meeting rooms with 3,100 sq. ft. of space offers the perfect place to organize your next business function. The new lobby is highlighted by personal media pods and the interactive touch-screen GoBoard to give you all the info you need about local news, weather, traffic, and airport schedules. The renovated guest rooms make you feel right at home with flat-screen TVs equipped with premium cable, in-room mini-fridges, and luxury bedding with crisp linens, plush mattresses, and fluffy pillows. You can dine in at our onsite Bistro to enjoy our healthy breakfast and dinner options, or you can sample the wine and craft beer menu while you relax in one of our comfy lobby chairs. ... more   less 
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Also Known As:
Courtyard By Marriott Chicago/Schaumburg Hotel Schaumburg
Courtyard Schaumburg
Schaumburg Courtyard
Schaumburg Marriott

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